Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
251 reviews
SoundbrightSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required.Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund.The reviews below will tell you the rest.
Soundbright (soundbright.com) has 251 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 177 reviews with 5 stars · Clear filters
Very reliable. Best I’ve had for the money.
By sainsworth
Response from Soundbright· Aug 27, 2026
Thank you for your review! We're delighted to hear that you're finding your hearing aids reliable and a great value. Enjoy your continued hearing success! - Ronney, Soundbright
I really like that the Soundbright Discovery uses the same filters and cones as my Oticon. And has a similar shape and feel so really no break-in time was needed. I am using the Discovery hearing aids full time as my Oticon charger stopped working after being chewed on by a cat. Oticon uses a directly wired charging cable for my hearing aids so you have to replace the whole unit. If Sound Bright had been available as an OTC aid when I was in need of hearing aids initially, I never would have bought Oticon. The Soundbright hearing aids are equally as good in most situations and the phone app is more useful than Oticon. The Oticon charger costs as much as the Discovery hearing aids with its charger! And the only reason I am replacing the Oticon charger is because Oticon has a TV sound connection device.
By Douglas L.
Response from Soundbright· Aug 27, 2026
Thank you for your thoughtful review, Douglas! We're thrilled to hear that your Discovery hearing aids have been such a seamless transition from your previous devices and that you're enjoying the app, performance, and value they provide. We appreciate you sharing your experience and are honored to be part of your hearing journey. Thank you for choosing SoundBright! - Ronney, Soundbright
I like the blue tooth ability to adjust the volume and change the programming At church I still have trouble understanding speech and I think a upgrade will help with that
By Jack W.
Response from Soundbright· Aug 27, 2026
Thank you for your review, Jack! We're glad you're enjoying the Bluetooth controls and the ability to adjust your hearing aids through the app. We appreciate your feedback about hearing speech in church, and we're happy to hear you're exploring options that may provide even more support. Thank you! - Ronney, Soundbright
The purchase was simple. The price was reasonable. My hearing aids arrived quickly. I have been using them for a few weeks and they have greatly improved my experience in conversations and in attending movies. I am very pleased with my purchase. Thus far the quality has been top notch.
By Richard E.
Response from Soundbright· Aug 13, 2026
Thank you for your sharing Richard! We're thrilled to hear that the purchasing process was easy, delivery was quick, and that your hearing aids have improved your experiences! We appreciate your support and are delighted you're happy with the quality of your hearing aids! To more conversations and movies to come! - Ronney, Soundbright
Excellent product, great customer service and follow up aftercare, would highly recommend Renewed hearing experience is second to none!!!
By Maggie B.
Response from Soundbright· Aug 13, 2026
Thank you for your wonderful review Maggie! We're delighted to hear you're enjoying your renewed hearing experience and that our customer service and aftercare have made a positive impact. We truly appreciate your recommendation and thank you for choosing SoundBright! - Ronney, Soundbright
easy setup, just follow the directions. just as quality as MD products.
By RONALD. G B.
Response from Soundbright· Aug 13, 2026
Thank you for your review Ronald! We're glad to hear the setup was easy and that you found our instructions helpful. We appreciate your feedback and are happy you're enjoying the quality of your hearing aids! - Ronney, Soundbright
Having worn aids for some time, initial pair costing north of $6000, I have found these aid to perform comparable and more comfortable. The blue tooth compatibility is far easier, being direct is far more convenient than the previous pair requiring a separate component to transmit conversations to smart phone. I couldn’t be more satisfied.
By Ann
Response from Soundbright· Aug 13, 2026
Thank you for your kind words Ann! We're thrilled to hear you're enjoying the comfort, performance, and easy Bluetooth connectivity of your SoundBright hearing aids compared to others you've tried. We truly appreciate your trust and support! - Ronney, Soundbright
In my experience, Soundbright clearly was my choice due to helpful customer service emails, not pushy at all. During the sale the company sent detailed receipt and tracking information as soon as it was available. Even after receipt of the aids Soundbright followed up with me to ensure my receipt of the hearing aids, and to make sure I liked my selection. I loved my choice of in-the-ear hearing aid and the people who backed them up. I am very happy so far.
By Consumer
Response from Soundbright· Jul 29, 2026
Thank you so much for sharing your experience! We're thrilled to hear that our team provided helpful, pressure-free support throughout your journey. It's wonderful to know you're loving your in-the-ear hearing aids and that our follow-up and communication made a positive difference. We truly appreciate your trust in SoundBright and are delighted that you're happy with your choice in hearing care! - Ronney, Soundbright
