Amazing service
Came super fast and fit perfectly!
By Mya M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
744 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
souk + SEPIA is listed under Malls & Marketplaces in New York, New York.
souk + SEPIA (soukandsepia.com) has 744 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
744 approved reviews, newest moderated first
Came super fast and fit perfectly!
By Mya M.
Good quality clothes..looks like the pic.
By Tracie A.
I really wanted to love this.... I had to send back two sweatshirts because the color difference from the website vs. real life was so severe. I finally settled on maroon which worked. Unfortunately, after one wash (inside-out, cold water, no dryer)... the design paint has started to peel off and looks terrible. For what I paid, this should not be the case. Very disappointed.
By Sunshiney
My sneakers from souk +Sepia are AMAZING! I receive compliments all the time.
By Danielle B.
I love all my items so far!!!! Thank u for the great customer service as well. Just awaiting the arrival of my hat. Will post a pic.... Getting ready to order again..... Love a happy customer.
By ROSALINDA H.
Shipping is just too sketchy. I really want to support this company but the shipping can not be relied upon. If perhaps they would let you know in advance that an item will take longer to ship, maybe I would be more enthusiastic. At this price point, I need better service. Otherwise they're fine.
By Catherine M.
I love the clothes, they make me feel look pretty!
By Eunide Nadia G.
Clothes were small & Shipping was inaccurate. Looking at their site it says there boutique is in New Jersey however, once I received shipping information it said it was coming from China which automatically let me know it was gonna take long. Trying to track my package was stressful because the site was in a foreign language & the tracking information was inaccurate. It took WEEKS to receive my package after the promised date. It even got so aggravating that after weeks of waiting it finally said it was in my state, then a week later it tracked backwards to another state. Once finally receiving my package the items were not true to size. The XL fit like a Medium. The earring backs slid off the earrings. The sleeves were super tight. I am very dissatisfied that after waiting so long for my package the clothing was not the great quality the prices made me perceive it to be. Currently processing a return. I love the idea of their clothing. Hopefully business will improve for them. I wish them the best.
By LoveToShop