Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
SotiyaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our exquisite jewelry collection is more than just ornaments; it's a symbol of love and care. Perfect for every special occasion, these pieces hold the power to make hearts flutter. With delicate designs and fine craftsmanship, each item tells a story of affection. Give the gift of timeless beauty this season and create memories that will last a lifetime. Let our jewelry be the messenger of your love, making every moment extraordinary.Sotiya - Jewelry For Every Journey.
Sotiya (sotiya.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
55 approved reviews, newest moderated first
The jewelry is absolutely beautiful and amazing quality. I look forward to adding to my jewelry collect from them
By Tasha M.
Response from Sotiya· Sep 11, 2026
Hi Tasha, thank you for your kind feedback. We’re delighted to hear that you’re pleased with the quality and beauty of our jewelry. Your support truly means a great deal to us, and we look forward to welcoming you back and being part of many more special moments.
The fact that when I reached out to communicate that I wasn't sure on the item purchased. They made sure to keep me satisfied and offer options to let me know the understand and wanted to make my experience better by fixing the problem. Thank you for make me feel valued and addressing my concerns.
By Brian
Response from Sotiya· Sep 4, 2026
Thank you so much, Brian, for your kind words! We’re delighted that we could address your concerns and make you feel valued. We truly appreciate your trust and support, and we’re always here to make your experience a positive one!
Excellent product. Thank's
By Réjean L.
Response from Sotiya· Sep 1, 2026
Hi Réjean, thank you for your wonderful feedback! We’re so happy you love our product. Your support means a lot to us!
The purchase was made very easy
By Frank C.
Response from Sotiya· Sep 1, 2026
Hi Frank, thank you for your kind feedback! We’re delighted to hear that you found the purchasing process easy and smooth. Your order is currently being carefully crafted, and we can’t wait for you to receive it!
Hi, I have purchased three pieces from your collections and they are absolutely beautiful Thank you, Tania
By Tania C.
Response from Sotiya· Aug 19, 2026
Thank you, Tania! We're absolutely thrilled that you love your three pieces. Enjoy styling them and we look forward to serving you again!
The Sotiya Company ,especially Mia ,the representative sre very good to deal with. I purchased a coffee colored ,rose gold over sterling silver, twist shank ring which is beautiful. Not only did they send the ring but also a surprise gift for ordering several pieces from them, because they are that good. It was a beautiful , uniquely shaped pendant which will go nicely with the other jewelry I've ordered from them. I am very happy with the jewelry and the company, they are reasonably priced as well!
By Patricia G.
Response from Sotiya· Aug 18, 2026
Hi Patricia, thank you so much for your support. We are absolutely thrilled to hear that you satisfied with our jewelry. Providing great service is truly what we love to do! We are also delighted that you enjoyed the surprise pendants. We agree, it will look absolutely beautiful with your other jewelry pieces! Thanks again for recommending Sotiya Company. Your happiness is our greatest reward, and we look forward to serving you again soon.
All the represented products on website seems to me great quality and beautiful designed, however it was my first purchasement so the real final opinion obviously will come after the delivery:-)
By László V.
Response from Sotiya· Aug 18, 2026
Thank you for your review! First purchases are always exciting, and we are committed to making yours perfect. Our team is monitoring your order closely. If you need anything at all when it arrives, our customer support is always here to help.Thanks.
I feel obligated to share my experience so others know what to expect. The old saying, "A fool and their money are soon parted," unfortunately sums up how I felt after this purchase.I ordered the Enchanted Red Rose Design Enamel Faith Cross set. Based on the photos, I expected detailed, substantial pieces. Instead, what arrived was much smaller than the images suggested. The product photos appear to be heavily magnified to highlight details, but the actual items are tiny and, in my opinion, not worth the price charged. I also noticed after ordering that the website does not provide measurements for the jewelry, so I encourage future buyers to look carefully before purchasing. The company offers a "buy two, get one free" promotion, which initially seemed like a great deal. Looking back, I wish I had only purchased one item to evaluate the quality first. Shipping took about a month, but since the items shipped from China, I wasn't surprised by the delivery time. The packaging was attractive and well done—ironically, it was the nicest part of the purchase. Another concern was the follow-up email I received after delivery. It offered a $15 store credit if I left a 5-star review stating I was satisfied with the item. While the email specifically requested a positive review in exchange for store credit, I don't believe that encourages honest customer feedback. I also noticed there are very few customer reviews displayed on the company's website. After my experience, I would recommend looking for independent reviews before making a purchase. Overall, I was disappointed with the quality and value of the products and would not purchase from this company again.
By KARA T.
Response from Sotiya· Aug 3, 2026
Hi KARA, so sorry for your shopping experience.We sincerely apologize that the items did not meet your expectations.We deeply appreciate your patience regarding the delivery time. We would like to clarify that our processing time usually takes 10 to 18 working days to ensure the utmost care is put into every piece. This preparation time, combined with international transit, does lead to a longer wait, hopefully, you can understand.Your comments regarding the missing product details had forwarded directly to our management team. We want to make this right for you and send you an email. Please check your email. Thanks.
