Sophia LearningReviews of sophia.org

I signed up for Sophia Learning because I believed its flexible, self-paced model would be ideal for my situation. I am a U.S. Marine Corps veteran and a 100% disabled veteran, and I am currently a stay-at-home father caring for a newborn baby and a toddler while trying to work toward my bachelor’s degree so I can eventually become a school teacher. Between chronic pain related to my disabilities, medical appointments, household responsibilities, and caring for two young children, flexibility is extremely important to me. That is what attracted me to Sophia. Whenever I had free time, I worked on courses. Sometimes I could work for hours, while other times I had to stop because one of my children needed me and return later. Sophia eventually suspended my account for an alleged Honor Code violation and told me my assessment activity suggested the use of resources that were not permitted. What has been most disappointing is that I was never provided enough information to understand what specific assessment, activity, or conduct I was supposed to defend myself against. I submitted a detailed appeal, provided documentation showing that I am a 100% disabled veteran, and explained my circumstances. I also explained that during an oral presentation I had written down my speech and relied heavily on it while recording because of my disabilities, fatigue, and sleep deprivation from caring for a newborn. My appeal was denied, my account was permanently deactivated, and I was told I am prohibited from using Sophia again in the future. I understand and respect the need for academic integrity. My disappointment is with a process that can result in a lifetime ban while giving the student very little information about the specific conduct they are being accused of. I chose Sophia because I thought it would accommodate the realities of being a disabled veteran, a parent of two very young children, and an adult trying to start a new career through education. Instead, this experience has left me extremely disappointed. I hope Sophia improves the transparency of its academic-integrity process and gives future students enough information to meaningfully respond before imposing a permanent ban.

0 Stars Absolutely Terrible Experience Sophia Learning has been taking my money for almost a year, yet I only completed ONE class. I paid over $700 in membership fees for one course because I simply didn’t have enough time to finish the others. After canceling my membership, I asked if they could at least honor the class I was already about to take, but they refused. After paying more than $700, I expected some reasonable consideration or flexibility. For me, this has been an extremely frustrating and expensive experience. Paying that much money for only one completed class feels completely unreasonable. I also discovered that some universities may not accept Sophia Learning credits, which makes the situation even more disappointing. I would not recommend Sophia Learning unless you are absolutely certain your school will accept the credits and you can complete the courses within the membership period. In my experience, the cost was not worth it.

Worst experience I have ever had with online education. Their cheating detection is completely inaccurate, and there is a high likelihood your account will be terminated with NO APPEAL. Do any other learning website besides Sophia Learning.

Worst app ever.

I signed up for Sophia Learning to earn affordable transfer credits and worked hard to complete my coursework honestly, without cheating or using unauthorized materials. Despite this, Sophia accused me of cheating based on their internal systems and refused to consider my explanation or any evidence of my legitimate work. Being falsely labeled as dishonest was extremely stressful and damaging, especially when I was following the rules and trying to improve my education.[trustpilot] Their academic integrity processes feel opaque and one‑sided, and students have very little recourse when the system gets it wrong. I’m leaving one star because I can’t recommend a program that treats honest students this way, and I hope they improve their investigation process, communication, and willingness to review mistakes fairly.

I did 10 courses and had a deadline to apply to Law School. The English was the most delayed because they take their sweet time to grade touchstones. You cant submit another complted assignment unitl they grade the previous one. After spending so much money with them I encountered issue with the Science lab-The company Labster was involed Dmitrys and manager Teresa who was on the chat with Sophia Learning Supervisor Brian. They both ignored all my evidence showing that the lab was mute, no audio direction, and clicking everywhere it did nothing with the rat. This went on for 2 days to the point i had to file BBB and DOE, and FTC complaints. I would just do as many classes if you have the money for at your college; this situation was a nightmare

I am extremely disappointed and frustrated with this service. This website is a complete failure and a total waste of money. I paid $100, and here is what I got in return: Incorrect Data & Billing: They registered my phone number incorrectly and, to make matters worse, they charged me more than the actual price! Broken Content: The courses are not fully open. Only two subjects are visible, and even those do not work properly. Technical Failures: Essential features like Touchstones are completely broken. I cannot progress or use the platform I paid for. Worst Customer Support: I have contacted them repeatedly, but they simply do not listen. Their support team is useless and ignores serious technical and financial issues. DO NOT waste your money here. It’s a failing system that takes your cash and provides zero service. I deeply regret using Sophia Learning.

The primary reason for taking sophia, was because it was going to be a quick way to catch up so i could get most of my credits, now, the majority of their courses have touchstones that are around 6 pages long and require in-depth research that could easily push a course that you could complete in a few days to a few weeks at least, then you have to wait for them to complete it, ill put it this way, 13 of the 22 classes towards a business degree require touchstones, for a total of 24 written in depth assignments, dont do it, its not worth it anymore.