Ordered a dog fence
Ordered a dog fence, doesn't work. Asked for refund they told me it was to expensive for me to send back. Which is interesting they know how much money I have or make? Total scam.
By Thomas H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
103 reviews
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Soofancy is listed under Furniture Stores.
Soofancy (soofancy.com) has 103 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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Ordered a dog fence, doesn't work. Asked for refund they told me it was to expensive for me to send back. Which is interesting they know how much money I have or make? Total scam.
By Thomas H.
Do not entertain this company. It is definitely a scam and highly likely you will not receive your purchase or a refund. You will just end up in an endless circle of emails and lies You have been warned.
By Paul J.
Ordered a drone from these frauds as a Xmas present for son. It arrived in polystyrene without a branded outer box. On assembly it didn't fly, just made a lot of noise, and the controller appeared to be defective. I think their scam is to resell factory rejects or returned defective goods. Like all the other reviews we are currently in an endless email loop where they offer all sorts of advice but won't refund. Try getting your bank to retrospectively claw back the money.
By Alex B.
I ordered three Christmas garland and paid on November 7. Weeks later a damaged package of three inferior wreaths with pine cones and red balls falling out of a torn open and crushed package. I had the shipping company pick up the mess. Soofancy or Willhappy will not return my $90.75. They started with a $5 offer, went to $10, then $15, and now $20. There must be some way to stop this kind of company from operating in the US.
By Jean V.
I order 3 what was suppose to be original BOGGS and I finally received ONE - and it was bAggs, not bOggs. I have not received the other two although they have been paid for. Was offered a $5 refund - awful!!!!!! Never again. I want my money back! and Paypal refuses to issue a refund.
By Jan B.
I waited 6 weeks for a “deluxe” outdoor Christmas set. I asked 5 times for a refund along the way. What came today was broken and only half of the order. It is far from deluxe and I spent $149.99. I wish I could figure out how to take this to another level to get these scammers off the internet
By Carol M.
I wouldn’t even give them 1 star!!!! I ordered what looked like beautiful lit up Christmas garlands, paid $115.00 and got 4 broken up and crushed long wreaths(they arrived in a BAG!!). When I confronted them, they emailed 4-5 times asking for videos, pictures, my email, my order number-so unprofessional and probably most people wouldn’t do it-it was annoying. After complying, they said they’ll refund me $15. It was so hilariously awful. Stay away from them and don’t be stupid like me
By Sharon
Bought 3 linen henleys that sure looked good online. Bought size large. When I got them I can barely get them over my head and shoulders. Horrible fit. I've emailed the company about a refund and have gotten no satisfaction. Buyer Beware!
By James P M.