sonimtech.comReviews of sonimtech.com

I haven't had the sonim XP pro 10 x800 whatever the model number is which is confusing on itself. So don't try to buy any of the docking stations for it, cause most won't fit and they're Certainly not universal. The push to talk, if not set up, which there's no real instructions how from the notice that pops up every time you look at the phone. Now the rugged part....this is the LEAST rugged phone on the market and one of the weakest phones in general. Not even a year into the phone and the receiving charging port loses its pins and can only charge it wirelessly and I tried several wireless chargers and the phone felt like it was borderline melting. The multiple 2 pin chargers that are supposed to work with sonim, none fit....so that was a wasted couple hundred dollars. Luckily they have a 3 year warranty ... Yeah, about that. The phone service will cover the first year but not screen damage, but that's wasn't my issue. They sent me a replacement phone with a screen protector on it and I just sent the old one back. Thinking I was ok cause screen protectors help, right? Dead wrong! It slid off my lap in the vehicle and didn't even fall a full 2 feet and landed on its face, with the screen protector on, it cracked right through it...shattered the screen. Well I have 2 months left on the first year still. But at&t won't cover that unless I have their overpriced insurance with a deductible higher than the phone. But sonim will replace it but I have to send it to them. Not just not offering me a device where I'm a first responder and they supposedly cater to first responders, but when I ask the tell me they don't have phone. Say wha?!?! Nice people but I'd be nice to if I couldn't follow through with anything but bare minimum. Don't ever buy a trash sonim phone unless you want more headaches than functioning equipment.

Long time client of Sonim. My most recent purchase has not gone well the phone is confirmed as under warranty. Over two months of me senidng it in mulitple times for them to not ever be able to fix it. It kept shutting down. and in the end after all this time - they did not replace it. So i will not go back to Sonim.

The xp3 plus sucks. I paid 210.00 to tmobile for it. I am so angry I am mailing the phone back to sonim. They wont know who mailed it to them. I had bought online from sonim a phone holder. It was too small. I was told to return it and I will get a 44.00 refund. I spent 10.00 to return it. I begged for a refund 5 times. I am totally ignored. I was ripped off. Do not buy Sonim products. YOU WILL GET RIPPED OFF! FRANCIS BLUMSCHEIN

Sonim or Sonimtech as they now seem to be known, definitely used to make the very best rugged phones. IP68 rated for water ingress and dust. I had previously owned 3 models; XP3, XP3.20 and XP3340 Sentinal. Each incredibly rugged phones, which I still have and they all still work perfectly; the batteries still hold charge as they did when I used them daily. This fact alone is a testament to their robust high quality. I cannot really judge their current models as I have not experienced them and as quality costs; they are not cheap but represent real investment in a capable phone suited for all a harsh environment can throw at it and survive the ordeal...