Cost £25 to return if not happy with…
Would like to have known it costs £25 to return if packaging opened. Website states can return and then mentions 'restocking + reconditioning fee' but no fee given until you submit return request.
By Rebecca V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
729 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sonic Dental is driven by a simple mission: to make your Dental Appliance journey as simple, hygienic, and hassle-free as possible. Our world-class team developed the Sonic Pro, featuring our patent-pending cleaning technology. This innovative device combines a dual-action 43,000Hz ultrasonic cleaning mechanism with U.V-C light technology to clean and sterilize your dental appliance at a microscopic level.With over 500,000 Sonic Pros sold globally, we are committed to delivering high-quality products and exceptional customer support. All of our electrical products come with a 1-Year Warranty for peace of mind and we have a dedicated, full-time customer support team to help answer any questions you may have.Our dedicated team, including dental professionals, is constantly innovating to bring you the next breakthrough in dental appliance care. We’re excited to continue enhancing your experience with cutting-edge solutions. Any questions? Just ask!
Sonic Dental (sonicdental.co) has 729 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
729 approved reviews, newest moderated first
Would like to have known it costs £25 to return if packaging opened. Website states can return and then mentions 'restocking + reconditioning fee' but no fee given until you submit return request.
By Rebecca V.
Love my Sonic Dental cleaner for my partial plates, leaves them fresh and sparkling clean. Easy to use, great looking product. Fast shipping. Dentist recommended.
By Kay B.
The sonic dental unit cleans my retainer quickly with ease. It’s cost effective and easy to use, and highly recommended. Extremely satisfied with my purchase.
By Greg
Product is fantastic. It cleans great, easy to use and compact for my bathroom bench.
By Christine S.
The tablets and pod are so easy to use and keep my son's retainer clean!
By JODIE V.
My night guard has never been cleaner!
By customer
Good quality products, I got Sonic Pro Ultrasonic & UVC Cleaner and I use it whit Sonic Dental Cleaning Tablets for extra fresh for my aligners and toothbrush heads. Is easy to use and fast.
By Silviu
Bought my sonic pro in August. I love it,wish I got it years ago. The cleaner keeps the retainer fresh for days Just ordered more tablets
By Debbie W.