Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 219 reviews with 5 stars · Clear filters
Prompt delivery, far superior product than the original standard version.
By Judith B.
Response from Solutionbased· Apr 8, 2026
Thank you, we’re glad to hear the delivery was quick and that you’re enjoying the product even more than the original!
Quick and easy
By Customer
Response from Solutionbased· Apr 8, 2026
Thank you, we’re glad it was quick and easy. We Appreciate your support!
A quality piece, heavy duty, love it! Quick shipping as well.
By Cathy S.
Response from Solutionbased· Mar 30, 2026
Thank you for the kind words! We’re glad you’re happy with the quality and durability, and that it arrived quickly. We appreciate your support and hope it serves you well for years to come.
I'm so happy that my brother was able to find this site to buy shower chair parts instead of buying a whole new chair. The delivery was good and no problems at all. I would recommend this site to my friends and family.
By Ilyce
Response from Solutionbased· Mar 24, 2026
Thank you for the kind review. We’re so glad you were able to find the parts you needed instead of replacing the whole chair. It means a lot to hear everything arrived smoothly, and we truly appreciate your recommendation.
I struggled determining the exact parts I needed for my nephews repair, but Emmanuel made the effort to through email and text making it possible.
By James
Response from Solutionbased· Mar 24, 2026
Thank you for the kind words. We’re so glad your brother was able to find the parts he needed without having to replace the whole chair. We truly appreciate your recommendation.
The representative made it very easy for me to order my part and it arrived quickly.
By John G.
Response from Solutionbased· Mar 22, 2026
Thank you for the kind review. We’re so glad our representative made the ordering process easy and that your part arrived quickly.
Called tech support and got the answers to the things I was concerned about. Ordered ShowerGlyde and it was shipped promptly. Easy to assemble and well made. An easy company to recommend.
By Jim G.
Response from Solutionbased· Mar 22, 2026
Thank you for the thoughtful review. We’re glad our tech support team was able to answer your questions and that your ShowerGlyde shipped promptly. It’s great to hear it was easy to assemble and well made. We truly appreciate your recommendation.
I a smaller padded seat for my Shower Buddy. First I used the online chat. They were very helpful and answered all my questions. Ordered the seat and it arrived early. A great experience.
By KK P.
Response from Solutionbased· Feb 16, 2026
Thank you so much for the great review! We really appreciate you choosing SolutionBased. I’m glad our team was able to answer your questions through the online chat and that your padded seat arrived early. If you ever need anything else for your ShowerBuddy, we’re always here to help.
