Love their products
I love their shower chairs, they're very comfortable and durable.
By Jaime Patino P.
Response from Solutionbased· Feb 1, 2022
Thanks for the Review and the trust, we appreciate it.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 219 reviews with 5 stars · Clear filters
I love their shower chairs, they're very comfortable and durable.
By Jaime Patino P.
Response from Solutionbased· Feb 1, 2022
Thanks for the Review and the trust, we appreciate it.
This is a review of our purchase experience and not a review of the product. We have not had it long enough (about a week) to do a product review. Prior to ordering the bathlyft online from ShowerBuddy I spoke to team member Emmanuel. He answered all of my questions and concerns. I had a lot of them. He was very patient, very pleasant, and made me comfortable dealing with them. The bath lyft was shipped immediately and I received it in six days (Calif. to western Pa.). The product was boxed sufficiently to prevent shipping damage and there were no delivery issues. I had an excellent experience and I would not hesitate to order from them again. Thanks Shower Buddy team!
By Barry M.
Response from Solutionbased· Jan 31, 2022
Thanks you for the kind words and 5 star review.
I am a physical therapist and my husband and recently became a paraplegic. I purchased the shower buddy for use over the toilet and in and out of the shower. I had some problems with the standard seat causing pressure marks on his bottom. I sent an email and they were extremely responsive - sent me out a different seat that is working perfectly. I would highly recommend the product and the customer service. I will definitely recommend it to my colleagues for use with their patients
By Jane S.
Response from Solutionbased· Jan 31, 2022
Thanks for the feedback. We always like hearing feedback from end users.
The Shower Buddy is a great product for us! My husband lives with ALS so we depend on wheels and lifts to get him around. A very minor part was broken so I called to order a replacement. The staff at Shower Buddy helped my identify the part, how to order it and got it in the mail ASAP.
By Jan
Response from Solutionbased· Feb 14, 2022
Thanks for taking the time to write a review.
The lift was easy to install and my wife is thrilled to able to take a bath again. She loves it but wished it was a little lowered in tub but it will work. I like it because I don’t have to worry about her getting out of tub, so I would certainly recommend it. Well worth the money. Thanks
By Bill B.
Response from Solutionbased· Feb 14, 2022
Thanks for taking the time to write a review.
We bought this for our 94 yr old mother, she hasn't taken a bubble bath in years thank you for this.
By TraRol
Response from Solutionbased· Feb 14, 2022
Thanks for taking the time to write a review.
I do enjoy my Shower Buddy because it allows me to take a bath, which I prefer in cold weather. I severely broke a leg one year ago and would still have a problem getting up and down to bathe without the Shower Buddy.
By Nancy
Response from Solutionbased· Jan 5, 2022
Happy new year and thank you!
My mom has MS, and this chair worked out perfect for her. Very well built, and easy to use. Thank you!
By Kris P.
Response from Solutionbased· Jan 5, 2022
Thank you for the feedback, we appreciate the review.