Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 219 reviews with 5 stars · Clear filters
First of all– the product is awesome. Does the job and sets up so easily! But I was mostly impressed with he team. They answered all of my questions about shipping to Canada and made the whole process super simple and stress free. Thank you!!!
By Joe D from T.
Response from Solutionbased· Apr 7, 2022
Thanks for taking the time to review us. We appreciate it 🙏.
I received my beautiful pink shower buddy in good condition from the manufacturer. Oscar, I am so grateful to you making this possible! I have had to wait for someone to help me set it up and tomorrow I will take my long awaited bath!!. My bathroom looks amazing and I'm going to enjoy this so much!! Thank you for such amazing customer service.
By Valerie
Response from Solutionbased· Apr 7, 2022
Enjoy your new BathLyft and thank you for taking the time to share your experience with others.
We are very happy with our purchase. Not only was Oscar pleasant in demonstrating the chair’s many features he was helpful in placing the order. The chair arrived in a timely manner and the videos on the website were a real plus in unpacking and setting up the chair. We are most happy with this purchase as it will allow us to move forward through my husband’s disability in a safe manner. Thank you!
By Doll B.
Response from Solutionbased· Apr 7, 2022
Thank you Doll. We appreciate it the review and hope it helps your husband for many years to come.
Great utilitarian product.
By John
Response from Solutionbased· Apr 3, 2022
Thanks for the review 🙏. We appreciate it.
Super friendly and aggressive on great pricing. Offered best price with fast shipping and made good on both. Highly recommend buying from them.
By Geoff M.
Response from Solutionbased· Mar 16, 2022
Thanks for the review. We appreciate it.
My order shipped fast and came on time
By Paul W.
Response from Solutionbased· Mar 16, 2022
👍 Thank you!
Gave Mom her first bath today! What a wonderful experience. Mom is 89 and loves her bath. We are so happy to be able to keep her safe and comfortable and happy in her bath!
By Mary E.
Response from Solutionbased· Mar 8, 2022
This is so rewarding to hear, we are glad you mom enjoyed her bath. Thanks for sharing your experience on TrustPilot.
Great business
By Abdullah H.
Response from Solutionbased· Mar 4, 2022
🙏 thank you
