Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 219 reviews with 5 stars · Clear filters
Sturdy, easy to assemble, multiple uses in one piece of equipment. This makes travel so much easier, I do not need to bring a duffle bag of things that “might” be needed.
By Shotgundiva
Response from Solutionbased· Jun 27, 2022
Thanks for the feedback 👍.
I purchased the Shower Buddy model sb7e. It is reasonably priced when compared to other equipment available. The carrying case was out of stock when I traveled recently so unfortunately I was unable to take it with me. I have used it at home when I had surgery recently and it fits in very small bathrooms and can be acommodated in tight spots. Oscar has an excellent customer service attitude and will always find a solution to fit your needs. Regards, Rod
By Rod
Response from Solutionbased· Jun 27, 2022
We are glad it worked out for you. We have the bags back in stock now.
Great to see you stand behind the product, and I like the new back rest.
By Mark S.
Response from Solutionbased· Jun 27, 2022
Good design means listening to feedback. Thanks for the support 🙏
Well designed system that makes the shower experience for my wife, who has ALS, a risk free and refreshing process.
By Arun P.
Response from Solutionbased· Jun 27, 2022
Thank you ❤️, we appreciate the trust and business.
When the tilt mechanism of our recently purchased (about 2 months) ShowerBuddy SB2T stopped working, I contacted Oscar, who had helped with another issue at the time of delivery. Oscar set up a video call, diagnosed the problem, and sent a replacement part right away, after giving me very useful tips on installing the part. Excellent customer support, many thanks!
By Richard A. S.
Response from Solutionbased· May 27, 2022
Thanks for the review. We appreciate the review and feedback. 🙏
My Shower Buddy cushion became damaged by over inflating the air when pumping. I called and the technician immediately had me sent a substitute cushion and notified me that they are working with Roho cushion on a new model. I am very excited about that and pleased with the service I am getting from Shower Buddy
By EDWARD
Response from Solutionbased· May 26, 2022
Thanks for the review, we should see a prototype of the new Roho cushion soon. Hopefully it works out well.
Quick shipping and durable products.
By SG
Response from Solutionbased· May 24, 2022
Thanks for taking the time to review us. We appreciate it.
The cable worked great!!!! The chair is like new. Thank you,
By Medard N.
Response from Solutionbased· May 24, 2022
Thanks for the feedback. We are glad it all worked out.
