Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10 reviews with 3 stars · Clear filters
urinal keeps falling off even with new part you sent
By Robert M.
Response from Solutionbased· Jul 26, 2022
Sorry to hear about the trouble. Can you please reach out to us by email and we will fix the issue or replace the product. [email protected]
The ease of the pruchase was great and the speedy shipping was great. 5 stars! But I am dissapointed in the product. It is not a cushioned seat. It is the same material as the basic adult except 2 inches high, not a softer seat at all. I was expecting something different.
By Cindi F.
Response from Solutionbased· Nov 15, 2021
Thanks for the review and feedback. Our closed cell cushions are the same density regardless of size and directions. We do have a foam cushion wrapped in vinyl which is softer but not the same quality. We are exploring a softer closed cell cushion.
