Scam
Ordered my sunglasses September 1st. Finally got a tracking number on the 23rd. It just says UPS awaiting label. They created a label and haven’t shipped them. This website is a scam and their customer service does not respond.
By Jash
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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563 reviews
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Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 242 reviews with 1 star · Clear filters
Ordered my sunglasses September 1st. Finally got a tracking number on the 23rd. It just says UPS awaiting label. They created a label and haven’t shipped them. This website is a scam and their customer service does not respond.
By Jash
I have yet to receive my sunglasses.
By Allie G.
STILL HAVE NOT RECEIVED EYEWEAR! HAS BEEN MORE THAN 2 WEEKS!
By customer
Almost a month later and no glasses and zero updates!!!!
By Christina B.
You send me this , but I have yet to receive my shades
By Mia
The order was placed at the beginning of September – or, to be precise, on 7 September, I think – and I still haven’t received the goods.
By Volodymyr K.
Response from Solstice Sunglasses· Sep 23, 2026
Hi, Thank you for your review. We checked your order, and the typical processing timeframe for your item is 10–14 business days. Your order is still within this timeframe, and our team is working to have it shipped out as soon as possible. Once shipped, you’ll receive a confirmation with the tracking information. We appreciate your patience and understanding.
It’s been a month and still have not received my order.
By Gina L.
I still haven’t received my order. Never again will I use your company. I’d rather pay full price and receive what I paid for in a timely manner. Then to have to reach out by email and even the response was slow on telling me my order was in Italy Nike glasses. In Italy. Ridiculous.
By David S.