The time it took from order to…
The time it took from order to receiving the purchase was over 3 weeks.
By Amy T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 242 reviews with 1 star · Clear filters
The time it took from order to receiving the purchase was over 3 weeks.
By Amy T.
Bad service
By Moamen H.
I haven’t received any tracking number or confirmation
By Javier G.
this website is a fraud they just took my money and never shipped anything out want personal information and pictures of my id and credit card which i never in my life had to do
By nicko
Potential Scam. The label was created over a week ago and it has never been sent. The customer service phone number has a recording saying it was spooked, whatever that is. I think this may be a rip off site. Glad I used Paypal, So I can get my money back. Beware of this site
By Edie
DO NOT BUY FROM THIS SITE. I’ve been waiting two weeks for my order with no updates. Can’t even get a response about my order. $200 paid and radio silence. No sunglasses. You’ve been warned!
By Leila L.
I placed my order and have not received any tracking update in over a week. Also problematic is that there is no contact information in the one confirmation email I received for my order. I believe I’ve been scammed, stay away from this company!
By Tyna
My experience was extremely disappointing. I received the wrong pair of sunglasses. Mistakes happen, but what was most frustrating was the company's response. Rather than immediately shipping the correct item that I had already paid for, I was asked to spend additional time and effort fixing an error that was entirely on their end. As a customer, I fulfilled my obligation the moment I paid for the product. Solstice failed to deliver what I ordered, yet expected me to bear the inconvenience and delay caused by their mistake before they would correct it. I would strongly recommend looking elsewhere unless you're willing to risk long delays and a frustrating resolution process if something goes wrong with your order.
By Spoke 'N S.