The support is terrible
The support is terrible. i like the interface but the support if your not a buissness is basically non excistent
By Oliver V B.
Saturday, November 7, 2026 · Customer reviews of US businesses
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49 reviews
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SolidWorks is a solid modeling computer-aided design and computer-aided engineering computer program that runs on Microsoft Windows.
SolidWorks (solidworks.com) has 49 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
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The support is terrible. i like the interface but the support if your not a buissness is basically non excistent
By Oliver V B.
Been using it for 3 years now and all I can say is that it's terrible and slow. The ''user friendly'' interface and assistance will have you asking ''Why don't you understand?''. If you have the time and energy to learn any other CAD software then please do so.
By Mr. T.
I bought by paypal the product Student Edition ( I'm a student) but the download doesn't work. So i was obliged to buy 3D experience. Solidworks jokes me and don't refunt. I'm youtuber, I'll advertise your joke on all my channel.
By Guido L.
I am a Mac user, and after trying your browser-based version of SolidWorks, I decided to purchase a monthly subscription. However, it seems that the full version only works on Windows, as indicated by the installation steps shown in the startup videos. The information provided about your products, trials, programs, and pricing has been very confusing. I was under the impression that I could continue using SolidWorks in the browser, as I did during the trial. If I cannot use the program in the browser as expected, I would like to request a refund, as the whole process has been quite misleading.
By Frederik Juul S.
solidworks the maker licence or the 3ds connected product is awfull to use and has so many bugs. It is nearly impossible to get it running offline.
By marina
- Super intuitive Bedienung - Viele Gute Features - Leider sehr instabil. Mann muss damit rechnen dass man doppelte so lange braucht, weil die Software immer wieder abstürzt
By Dominik.J.
Schlechtester Support den ich je erhalten habe! Man braucht die Software, aber man hat eine Fehlermeldung und kann die Software nicht benutzen. Die einzige Antwort die der Support geben kann, ist das er dir dein Geld zurück gibt, ohne das du das wolltest. Fragen werden nicht beantwortet. Wirkt so als wüsste Solidworks das sie selbst schuld sind, aber keine Ahnung haben wie sie es beheben können.
By User
Mach es nicht!! Man hat nur Probleme.. Support?? Nope ist sehr schwierig. Viele Fehlermeldungen und ein Onlinezwang der alles noch schlimmer macht.
By David A.