Jailene is awesome
Quick, easy, & professional.
By Paul
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consolidate your bills today with our Payday Loan Consolidation Plan. Lower your interest rates. Get out of debt within 18-24 months. Call 1-877-785-7817
Solid Ground Financial (solidgroundfinancial.org) has 520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 454 reviews with 5 stars · Clear filters
Quick, easy, & professional.
By Paul
Was a great experience, all my questions were answered and Jailene Hernandez was very professional and friendly!
By Loraine M.
Very through explainations
By Alfredo S.
Just opportunity to pay off my debt! Quick and easy to deal with!
By Jonathan R.
My name is Jamil, In a time of need, Nicholas came in clutch in helping me with these crazy payday loan high interest rates and put me in a better position. Thanks Nicholas for having the patience to walk me through step by step and giving me understanding of what Solid Ground does for many people that are in the same situation as me. Thanks again!
By Jamil
She’s always on top of it! Thank you
By kayla J.
Everyone was very helpful with this process and made it smooth.
By Heath B.
Jailene Hernandez specifically has changed my entire life in literally on the spot! Her personality and customer service skills are through the sky! I recommend her & her company to anyone looking for a fresh start. Not just financially, but personally as well! I promise as soon as anyone takes time to experience her service, they will ALWAYS want her service in any capacity! I’m Very thankful for her & Solid ground! May you all continue to change lives and help those in need of you!
By Walter B.