Solidarity HealthShareReviews of solidarityhealthshare.org

We were members of Solidarity for 14 months. The whole time we were with them was painful. They eventually admitted they were suffering from a large backlog. When we left them at the end of 2024 we still had a large number of bills that had been processed, but not shared. We thought that wouldn't be a problem, but we were wrong. They now claim that because we are no longer active, we have to be the lowest priority. We have multiple collection agencies coming after us. We made a very bad decision when we joined them.

They are not sharing healthcare costs in a timely manner as there reps have said repeatedly would happen. I have called 12 to 15 times for one recurring bill with it is now close to 2 years that my sharing expense was first submitted and have now been sent to collections. The rep Andrew told me that they have no time frame when this will be paid yet advised me to not to pay out of my own pocket even though I will now have harrassing collection calls and notices. I also mentioned that there will be increased charges now with late interest charges and asked him who will have to pay for that with no answer given. When I mentioned that it is unaccepatable for Solidarity to not give any timeframe whatsoever he kept reiterating there is no guarantee of when anything will be paid, but I stated that they are misleading people in leading us to believe that this is a viable alternative to regular health insurance, which he said is never implied. Yet this is from Solidarity's website where they do in fact compare it to traditional health insurance: " "CompetitivePricing On average, a Solidarity Membership is 6% more affordable than other healthcare sharing ministries, and over 60% more affordable than a traditional health insurance policy.Rising healthcare costs have inflicted a burden on many families across our country. That's why Solidarity HealthShare offers a refreshingly affordable alternative. With our customizable programs, you have the freedom to choose the Membership that suits your unique needs. Say goodbye to sky-high premiums and hello to budget-friendly options that don't compromise on quality. Call our Membership Development team today .... to learn which program that will work best for you!" To me this is a bait and switch type of fraud.

Solidarity wouldn't reimburse us for our third kid's delivery because I didn't file a pre-birth notification or whatever, even though I didn't know that I needed to do that.

If ZERO stars was an option, that's what I'd give them! A year and a half after the accident, our bills are unpaid and in collection. They say they are now negotiated down with the provider, but can't give a timeline for paying them! They keep members by not promising to pay them if you drop membership, even though we've been members for years and when the accident happened. How do they keep going? I'll never know! Samaritan Ministries is fantastic! Try that!!! They pay bills within 2 months.

Can't believe they have a score as high as 2.1. Lowest you can give is 1 but would prefer zero. Please know that if you have a service done that they will take a year and a half to two years to pay a claim. When you call and ask when a claim will be paid they will not tell you. Your bills will likely go to collections so be prepared for that.

Be mindful that many of the five-star reviews may come from individuals with personal ties to the CEO. My experience with this company was disappointing, especially for anyone with health concerns or family obligations. SHS is not designed to support people who occasionally get sick or need flexibility for non-preventative healthcare needs. While the company’s vision is admirable and rooted in values that CLAIM to be aligned with religious principles, the actual treatment of members often falls short of those ideals. The culture can feel dismissive and unsupportive, particularly if you require compassion or reasonable accommodations. I cannot recommend SHS in its current stage of development. The foundation has potential, but the execution and leadership priorities need serious reflection and improvement before it can become a truly nurturing or sustainable environment.

I'd give a ZERO if I could because that's how much I've received from Solidarity since I became a member almost 2 years ago. Don't do this. I wanted so badly to believe this was an awesome alternative to traditional insurance after my husband retired. I'm healthy and don't see a doctor often but even for the bloodwork for an annual check up, they didn't pay, saying they're backlogged. Well, I paid every month but they haven't. Total waste of money and very grateful that I am healthy and didn't have a medical catastrophe while on the program. I stopped my payments today and will go with marketplace insurance.

PLEASE PLEASE PLEASE DO NOT USE THEM. WARNING!!!! - SAVE YOUR FAMILY!!! I strongly warn against using this company—paying out of pocket is far better. They take your money and will strain your family financially. Our son was born in May of 2023 at an exceptional hospital that’s been incredibly patient (thank God), working with us compassionately. But Solidarity lies repeatedly, stringing us along. Every call, they read a script, feigning shock about unpaid maternity bills, saying, “This should’ve been paid sooner; I’ll escalate it.” We’ve heard this countless times with no action. We’ve also had to constantly audit their work because multiple bills were processed incorrectly—if my wife hadn’t reviewed them, we would’ve received improper annual shared amounts. When I asked if our two-year-old's hospital bills would be paid if we switched to another company to meet our healthcare needs promptly, they said our bills would lose priority since only active members are prioritized. The supervisor explicitly said we’d lose our place in line for these two-year-overdue bills and have no priority if we left—despite us faithfully paying every monthly bill on time and meeting our annual unshared amount the year our son was born. We have many many bills that are 2 years old!! Worse, they belittled us, with the supervisor saying our $20,000 bill “isn’t that big” and that “there’s a lot more people with bigger bills than yours. I know that may be hard for you to understand,” as they told my wife today on the phone. Their member care team, including the supervisor, lied about prior conversations and stalled to cover up the issue. Their “Christian” label is a shameful ploy—exploiting God’s name to gain trust is evil. I’m heartbroken and desperate, unsure of any legal path forward. This is a burden to our small community hospital and extremely painful for my family. Please avoid them at all costs.