small problem on the shinkwrap…
We had a small problem on the shinkwrap but my customer rep Sarah took care of it. The final CD is perfect. Looks great and sounds better.
By Trip M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
We had a small problem on the shinkwrap but my customer rep Sarah took care of it. The final CD is perfect. Looks great and sounds better.
By Trip M.
They did a great job. Always available to answer questions and had the merch sent just in time!
By customer
Responsive and understanding of my inexperience with the process. Would highly recommend.
By Chris
I give Solid Merch five stars due to their team providing excellent communication and customer service, not to mention a great deal for vinyl starter packages.
By customer
Great and easy to use. Good prices too
By customer
Solid Merch rocks! We were late getting our masters and needed a quick turn around for our release show and these guys provided it with great communication and efficiency. It is expensive, but you get what you pay for here. Highly recommend.
By Satisfied C.
Super Awesome to work with and helped us do product a little more custom. Appreciate their help and knowledge.
By Kevin
Called with an artwork problem, Conor handled it and then was my point of contact for the rest of my experience. Responses were always quick and helpfu, product delivered ahead of schedule, and quality is great.
By Jimmy D.