Quick to reply
Quick to reply, responsive, I got my order around and maybe even before the expected date.
By David S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Quick to reply, responsive, I got my order around and maybe even before the expected date.
By David S.
You guys did a great job! Great communication though out the entire process and I’ll be sure to use you again. Rich Ulloa / Y&T Music
By Y&T M.
Our cassettes came out perfect. They accommodated our custom needs. I got a little worried with the delay in delivery time but they were very responsive and gave me confidence. Definitely worth the wait.
By customer
Everything came out great. Communication was kept throughout and I was never worried or unsure about the outcome of the product.
By A.J.
Excellent customer service. I dealt with Sarah, she was great.
By customer
Had a great experience, everyone was very responsive and the product in the end actually exceeded my expectations significantly! Will be working with them again soon.
By customer
Solid-Merch made it very easy for me to get physical copies of my music. Very satisfied with their customer service.
By Rafa
Excellent. Five stars.
By customer