Super helpful when I called for…
Super helpful when I called for clarification. Very nice product overall!
By Skunk R.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Super helpful when I called for clarification. Very nice product overall!
By Skunk R.
I've used this company for a couple of short-run CD projects and have always gotten excellent service. The quality of the CDs, both artwork and audio is very good and delivery time is always prompt and efficient. I've not found any other companies that allow me to order less than 50 units, which sets them apart from the others. I'm really pleased with their work.
By Ted
First time I invested in the vinyl-making process and it was super smooth. They came out great, thank you!
By mrtexassoul
Turnaround time was unbeatable, plus the Account Executive made sure that everything, audio and artwork, was don't correctly before pressing the vinyl. Only complaint here is on the jacket print quality. A good amount (not all) of the copies we received had printer lines across the image. These are fairly subtle, but easy to spot, and takes away from the overall perceived quality of the product. Still, not bad at all for a seven week turnaround in 2022!
By Treasures
7" flexi came in quicker than expected. Super happy with the product.
By Moon G.
The best site for getting an instant quote, great customer service, high quality prints.
By Carl D.
The order took a little longer than expected, but the product is great and communication was excellent!!
By customer
Excellent customer service, easy to work with and always answered my questions quickly, as this was the first time ever ordering vinyl. I ordered the Express package and while I was nervous about no test pressing, they assured me that as long as we sent the music and artwork correctly it would be great and they were right! It looks beautiful and sounds amazing. This is for a non-profit and I look forward to working with solid-merch again
By Lisa S.