Solid product and customer service!!!
Solid product and customer service!!!
By Milk Crate M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Solid product and customer service!!!
By Milk Crate M.
Everything went great! Had the slightest hiccup but a quick email and it was resolved. Highly recommend. Great quality!
By Lex B.
Great quality, fair price, and superfast turnaround. I was expecting the shirts to arrive the day of the show, but they actually showed up a week early. Stoked, thanks!
By Rxevolution R.
How easy ou guys made in staying in touch and dealing with my dumb ass! The record sounds great and you really stuck with me to make it right thanks! Jon
By customer
High quality job and fast shipping. Will definitely use the service again.
By Andy
The CDs arrived quickly (within 2 weeks of the date of order) and played fine. The artwork could have matched much more closely to the submitted files, but it wasn't bad. Still, frustrating to take a flash drive to Office Depot and get a more accurate printout from them than I did from the actual CD manufacturing company.
By customer
Response from Solid-Merch· Apr 25, 2023
We're sorry to hear you weren't thrilled with your order. Color shifting can occur when we receive artwork in RGB color rather than CMYK. We do warn about this color shift risk, but we will reach out to you to find out how we might make this warning even clearer. We would really value your input. We are always happy to review artwork before submission if you have questions or concerns, and hope that you’ll work with us again.
Great and prompt customer service.
By Ed K.
Team was very helpful, with great communication. Work was terrific, final product amazing, process ran smoothly.
By &mpers&nds