Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
402 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the longest running website catering only to Dyaco Brands like Sole, Spirit, Xterra, Fuel and Esprit. We pride ourselves in providing the best customer service possible. Contact us if you need parts or technical help!
SOLE FITNESS PARTS (solefitnessparts.com) has 402 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
402 approved reviews, newest moderated first
Support folks that assisted me by phone were knowledgeable, helpful and professional. The parts I ordered arrived in a timely manner and are working as anticipated. Looks like a good company to me.
By Michael H.
Response from SOLE FITNESS PARTS· Jan 9, 2024
Happy to hear!
Speedy service! I had the part delivered in 3 days.
By George K.
Response from SOLE FITNESS PARTS· Jan 9, 2024
AWESOME!
Received replacement part that was on back order much sooner than predicted.
By Jim M.
Response from SOLE FITNESS PARTS· Jan 9, 2024
GREAT!
Knowledgeable; helpful; prompt; provided excellent guidance where needed.
By Ron B.
Response from SOLE FITNESS PARTS· Jan 2, 2024
Thank you for your review. We are always happy to assist in getting you the information you require.
Great customer service, part availability and fast shipping - thank you!!
By Ray
Response from SOLE FITNESS PARTS· Dec 28, 2023
We are very pleased to hear you had a great experience. Thanks for taking the time to leave us a review!
Fast service
By Joel M.
Response from SOLE FITNESS PARTS· Dec 26, 2023
Thank you for taking a moment to reply. We are glad that the speed on fulfillment of orders is up to expectations!
Ordering was easy and the part arrived quickly.
By Oscar T.
Response from SOLE FITNESS PARTS· Dec 26, 2023
Thank you for giving us your feedback. We are glad the site was easy to use for you and that the parts were shipped and received quickly!
The Support team promptly responded to my emails. I also see that parts on Sole Fitness are reasonably priced compared to the cost charged by Repair techs.
By AA
Response from SOLE FITNESS PARTS· Dec 21, 2023
We are glad that the responses were quick and informative. We do try and be very competitive in terms of our prices. It is not surprising that repair techs are charging more. We recommend always calling somewhere for a free walkthrough/diagnosis of your issue when it is in regards to something a bit less technical.
