Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
402 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the longest running website catering only to Dyaco Brands like Sole, Spirit, Xterra, Fuel and Esprit. We pride ourselves in providing the best customer service possible. Contact us if you need parts or technical help!
SOLE FITNESS PARTS (solefitnessparts.com) has 402 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
402 approved reviews, newest moderated first
Delivery was fast and accurate!
By Philip M.
Response from SOLE FITNESS PARTS· Mar 14, 2024
Thank you for your time in leaving a review. We are glad to have been able to fulfill everything for you quickly and accurately!
Received the correct parts way faster than I thought.
By Rodney B.
Response from SOLE FITNESS PARTS· Mar 13, 2024
Thank you for taking the time to leave us a review. We are glad you were able to receive the correct parts AND quickly!
Ordering an unusual part. Found it straight away. Ordered, shipped and received in a few days. What more could I want?
By John B.
Response from SOLE FITNESS PARTS· Mar 11, 2024
We are glad you were able to locate the part you needed and got it in a timely manner. Thank you for taking the time to leave us a review!
it was rather easy and took little time with great service and kept me posted all along. i am back on my elliptical!
By Rick L.
Response from SOLE FITNESS PARTS· Mar 11, 2024
We are glad everything went well for you. Thank you for leaving us a review!
Part made it but was loose in a box woth a rolled up bubble wrap. Definately couldnof been packed better.
By Michael D.
Response from SOLE FITNESS PARTS· Mar 4, 2024
We are happy to hear that the part made it to you. We are sorry to hear that the packaging seemed inadequate, but nonetheless appreciate you taking the time to leave a review! We will work on improving in all areas of our business.
Easy to pick out correct part from online parts list/diagram. Order was shipped promptly. Correct part rec'd...bike back in business once again.
By Angelo D.
Response from SOLE FITNESS PARTS· Mar 4, 2024
We are very glad to hear that you found the site easy to use and that parts were shipped rather quickly. Thank you for taking a moment to leave us a review!
While I wasn't able to find a video specifically related to changing the Running Belt on the Sole F63 treadmill, I did find one that was fairly similar. I was able to remove to very old belt and replace it with the new one w/o any issues. It tested out great, and I am off and running (actually walking) again.
By Jeffrey E.
Response from SOLE FITNESS PARTS· Mar 4, 2024
These videos do not typically need to be model specific, as brand specific can typically be enough. At least with Sole, not a lot has changed in how things are installed when it comes to the belt/decks. Same idea with the rear adjustment bolts to help with tension of the belt and tracking, so on and so forth. We are very glad to hear you have your unit up and functional again! Thanks for your time on leaving us a review!
Fair prices, easy ordering, and fast delivery.
By Marc S.
Response from SOLE FITNESS PARTS· Mar 4, 2024
We are glad to hear you had a great experience! Thanks for the review!
