The easy and fast delivery strait…
The easy and fast delivery strait forward process.
By Luis S.
Response from SOLE FITNESS PARTS· Dec 17, 2025
We are glad to hear this was your experience! Thank you for your review!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
402 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the longest running website catering only to Dyaco Brands like Sole, Spirit, Xterra, Fuel and Esprit. We pride ourselves in providing the best customer service possible. Contact us if you need parts or technical help!
SOLE FITNESS PARTS (solefitnessparts.com) has 402 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
402 approved reviews, newest moderated first
The easy and fast delivery strait forward process.
By Luis S.
Response from SOLE FITNESS PARTS· Dec 17, 2025
We are glad to hear this was your experience! Thank you for your review!
Part fit perfectly, no issues with ordering.
By Brielle S.
Response from SOLE FITNESS PARTS· Dec 17, 2025
We are so glad to hear this. Appreciate your review!
Perfect fit and extremely easy to find on the website. Just a little pricey.
By Chuck
Response from SOLE FITNESS PARTS· Dec 17, 2025
We do our best to keep our prices competetive. Thank you for your review!
Easy to locate the parts on correct Sole model parts diagram. Prompt shipping.
By Ken F.
Response from SOLE FITNESS PARTS· Dec 6, 2025
We are happy to hear that the diagram was easy enough to understand and part easy enough to locate, furthermore that it shipped out quickly, as is the goal! Thank you for your review!
Product came when expected
By Caron H.
Response from SOLE FITNESS PARTS· Dec 6, 2025
We are so glad to hear this! Thanks for the review!
easy to identify parts that ship quickly for a fair price!
By Andrew B.
Response from SOLE FITNESS PARTS· Dec 4, 2025
We have recently switched over our site to a new layout. This makes us so happy to hear! Thank you for your review!
Great customer service...wrong part was ordered customer service helped me order the right one. Received a quick refund for the wrong one. Highly recommend this company
By Gina R.
Response from SOLE FITNESS PARTS· Dec 4, 2025
We do our best to provide great outcomes or at least fair outcomes, situation depending, for our customers. Thank you for leaving us a review!
I was ready to make a purchase but, said they do not have the part in stock and cannot get it. Well....why have it advertised on your site?
By Dave H.
Response from SOLE FITNESS PARTS· Nov 29, 2025
Unfortunately, due to having access to multiple vendors and not a direct link to inventory for any of them, we can not know what is out of stock beyond our own physical inventory and as such, we keep items listed as in stock until we know otherwise - typically only changing if we know of a heavy backorder or discontinuation, which we note. That is the state of most companies that drop ship as well as stock their own inventory, which allows access to more parts for customers, but also can fall short in always being accurate to what is and is not in stock. We greatly apologize for the inconvenience!