Great company
I ordered a rail for my wife's elliptical. Great price and fair delivery cost. The company shipped it quickly and all was well. After a few days, I got a tracking update that said my package was damaged and discarded. I emailed Sole Fitness about it and Travis responded saying he would look into it. Travis got back to me quickly and said they shipped me a replacement. It arrived in a timely manner. I can't say enough about their customer service and Travis, they are top notch!
By W. O.
Response from SOLE FITNESS PARTS· Feb 7, 2026
Thank you for taking the time to leave us a review! We are sorry that this happened and your package ended up delayed more due to it. We are glad, though, that it was able to get resolved quickly!


