Solawave Inc.Reviews of solawave.co

I have yet to receive my order, but I am very happy with the customer support I received from Teresa. I had trouble with my order so I emailed them, and she responded quickly to help me out. She was friendly, patient and so helpful. Thank you!

Thank you Reggie in customer care. You are very sweet and very kind I appreciate how you went above and beyond to fix the situation. Thank Linda ☺️

I love using my Solawave wand daily and when I realized that I had left my charger behind during a trip I was upset. I contacted customer service and received an immediate reply and an invoice to purchase a replacement. Perfect! Thank you, Teresa!

I ordered a SolaWave wand from a seller on Amazon. I had the wand for 2 months and it quit working, it would not charge. I called SolaWave customer service and spoke to a customer representative . She was extremely pleasant and helpful. Even though I didn’t order directly from SolaWave they were willing to help me. She wanted to make things right and SolaWave is sending a replacement to me. Thank you SolaWave!

Solawave came thru for me when my Order of the New Wand got so screwed up. Teresa with Solawave came thru immediately! I am excited to get my wand and use it! I know it will work for me. Just read all the reviews everywhere! And now I know Customer Service really comes thru for you and they listen! Don’t wait! Order yours now!!

Customer Service at Solawave is the Best! I had just purchased a Solawave Wand and not a week after they went on sale. I called CS and I actually got a live person to talk to. Nicole was so helpfull and went to extremes to make sure I got the discount for the purchase I made. She was so professional and nice, not like other companies that won't even accept a phone call, everything has to be done by email or chat. I just started using my wand, and I will post my results in a month.

Had to leave a review as I’ve just had the best experience with these guys . I’ve been using the solawave wands for over 2 years now & have enjoyed every moment of use . The product is well made & so EASY to use. I love the immediate glow it gives . I also use a ZIIP beauty device but I find myself grabbing the solawave more often just as it’s so easy & does 4 things in one ! Winning ! Unfortunately my solawave lost 3 bulbs & so I contacted Solawave even though my warranty had run out hoping they could fix it for me. They did one better ! They sent me a totally new device! I’m so thrilled & grateful as they had no legal obligation to do so . Steven was so friendly & supportive, giving me options & advising me …& patient! Ha with all my questions etc . So refreshing to get such good customer service. I’ve been fobbed off & treated so poorly in the past , even by companies thst I’ve been loyal to for YEARS . Steven went above & beyond in my opinion. If your thinking of getting one … do it! With the security of knowing these guys have your back & will look after you if things go awry. It’s the little things that make a company stand out & Steven has made my life just that little bit easier & for that I’m extremely grateful. Go team Solawave! X

Again, Solowave does not disappoint. There was an issue with my unit and they made the replacement simple and dare I say enjoyable because they kept in touch with me and ensured I knew how to do each step. I've been so impressed with their customer service!