Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
277 reviews
Sola InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wind/Hail Insurance. Reimagined for You. Sola is a standalone wind/hail policy built to work alongside your homeowners insurance, giving you stronger protection and greater peace of mind when storms roll through. If your wind/hail deductible is high or you have an older roof, storm damage can quickly turn into unexpected out-of-pocket costs. Sola is designed to help you stay ahead of that risk. Our policy matches your existing homeowners deductible and helps offset wind/hail gaps your primary home coverage may not fully cover, especially when it comes to roof replacement and depreciation. It’s simple coverage that adds protection without adding complexity.Why homeowners choose Sola:Better coverage Helps offset wind/hail deductibles and roof depreciation so you can repair or replace your roof with more confidence.Quick, simple claims We use verified National Weather Service data to identify qualifying storms, reducing paperwork, minimizing delays, and eliminating the lengthy adjuster process.Fair pricing Your premium is based on your property’s weather risk, not your credit score, personal data, or previous claims history.Reinsured & secure Policies are backed by A-rated reinsurers at Lloyd’s of London for added financial strength and stability. Fair prices. Fast payouts. Full peace of mind. That’s wind/hail insurance, reimagined for you.
Sola Insurance (solainsurance.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
277 approved reviews, newest moderated first
Exceptional customer service and great speed processing my claim.
By SARAH
Response from Sola Insurance· May 26, 2026
Thank you for the review, Sarah. We’re glad to hear you had a positive claims experience with Sola and that our team provided exceptional customer service.
Process was very easy. I paid the premium. They verified the hail event. I submitted a roof report. They approved the claim. They sent me $10,000. Easy.
By Adam B.
Response from Sola Insurance· May 26, 2026
Thank you for sharing this, Adam. We’re glad to hear the Sola claims process was straightforward and easy to complete from start to finish.
very fast settlement on payment after getting proof of damage. customer service was great
By Earl
Response from Sola Insurance· May 26, 2026
Thank you for the review, Earl! We’re glad to hear the Sola claims process was smooth and that our team provided great customer service throughout.
The claim process was easy with absolutely no hassle.
By Darren H.
Response from Sola Insurance· May 26, 2026
Thank you for the review, Darren. We’re glad to hear the Sola claims process was easy and hassle-free!
We purchased sola for the first time earlier this year. About a month later we had a hail storm that did lots of damage to our roof. I started a claim and submitted photos of the roofing damage and they paid within 36 hrs I had the money in the bank. Sola had me payed before our home owners insurance had even reached back out to start a claim. I recommend sola to everyone now!
By Sean
Response from Sola Insurance· May 26, 2026
Thank you for sharing this, Sean. We’re glad to hear the Sola claims process was smooth and that our team was able to support you quickly when you needed it. We truly appreciate your trust in Sola.
This was such an easy process and like that I work directly with the roofing company - not a go between. I would recommend Sola for roof coverage.
By Lisa
Response from Sola Insurance· May 26, 2026
Thanks for the review, Lisa! We’re happy to hear the process was simple and that the Sola experience was easy to navigate.
I was so impressed with the customer service of Sola! My agent sent in the claim, I was contacted by a claims rep the same day letting me know they were processing the claim, and had the payment in my bank within days. Literally the best experience ever. I HIGHLY recommend this company and can't say enough good things about them!
By Lisa C.
Response from Sola Insurance· May 26, 2026
Thank you for sharing this, Lisa. We’re glad to hear you had such a positive claims experience with Sola and that our team kept you informed throughout the process. We truly appreciate the kind words and your trust in us!
Easy to purchase and what a peace of mind.
By Will
Response from Sola Insurance· May 14, 2026
Thank you, Will! We appreciate the feedback and are glad you’ve had a positive experience with Sola.
