Brilliant service
Loved the support and highly recommend it to everyone!
By Adnan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
361 reviews
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SoftwareCW is a growing provider of computer software for personal, business, governmental and educational institutions. Headquartered in Texas, SoftwareCW offers many of the latest and most popular software titles at deeply discounted prices. Whether you need one piece of discontinued software or deep quantities of mainstream software, we are committed to offering you extraordinary customer service and making your software purchase an enjoyable experience.
SoftwareCW (softwarecw.com) has 361 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
361 approved reviews, newest moderated first
Loved the support and highly recommend it to everyone!
By Adnan
This was my first OEM software purchase, and it went like a charm. I didn't need all the bells and whistles of Acrobat X, so bought the OEM version of Acrobat 9 at one third the price. It installed normally, was registered easily, and has been updated twice. I'm a happy camper!
By Jage
I purchased a downloadable copy of MS Office 2010 Pro. I was immediately able to d/l the software after paying. The price was almost $20 less than the closest competitor.
By Len from N.
Everything went smoothly with the purchase and download, but when I tried to activate the product I kept getting an error message that the key was invalid. The problem was quickly resolved with online support -- apparently the key was mistyped when it was sent.
By daches
The key didn't work. I bought the MS Office Pro package at night, so no one was in the office. I downloaded the software, received the key and *crunch*; the key didn't work. Aw, man! I was ready to rock and roll. I left an email with them and the next morning at opening time before I could get the follow up started, I had a replacement key that worked fine, and a note of apology just that fast! Kudos to the sales team! The bad key is the only reason for not quite getting that 5th star.
By Anthony R.
I purchased software at a very good price. At first I had trouble activating it on one of my computers, but then in a quick reply from customer service the issue was resolved.
By Brad
Great to deal with. Fast service.
By newimage1
Ordered software that came quickly with no issues
By Ken