Towels are nice but said 6 colors only…
Towels are nice but said 6 colors only hot 5 no blue at all in all 4 packs other tgen that nice just disappointed for Christmas presents to wmbroider on
By michele T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
224 reviews
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Soft Textiles is one of the most trusted sellers in the U.S which offers a wide variety of high-end quality products that are specifically designed to meet customers' needs. Purchase innovative products from our Home, Towel, Kitchen, & Care Line.
Soft Textiles (softtextiles.com) has 224 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
224 approved reviews, newest moderated first
Towels are nice but said 6 colors only hot 5 no blue at all in all 4 packs other tgen that nice just disappointed for Christmas presents to wmbroider on
By michele T.
I did not receive what I ordered. When I brought it to the attention of a representative, they asked me to send them a picture of the merchandise I did receive. I sent them the picture, they apologized and agreed to re-send me the correct items. The items never came. I followed up with an email, asking for a status update. They responded by re-sending me a picture of the original (incorrect) delivery info, which frustrated me to no end. Lack of service and results. Won't be buying from this company again!
By Carrie
Love the face clothes. They are thick and absorbent.
By Dianne
The pot holders that I received had the "hoop" in the corner not on the straight edge, which makes it difficult for what I am using them for.
By Kathy S.
The only reason I gave ONE star rating is because for some reason my order was cancelled without reason except saying that I cancelled it which is incorrect. I sent an email to ask why it was cancelled but have not received a response as yet. I was looking forward in receiving the potholders that I ordered but sadly it will not be.
By HENRI F.
The towels were exactly what I was looking for, great quality, price and rapid delivery.
By arthur B.
I purchased product for 20.00, a week later price dropped to 7.99! I tried calling the company 3 times with no results. The proper thing to do would be to credit me the difference or send me out a duplicate order at no charge! Terrible customer service!!!!
By m N.
The towels are spectacular and just perfect for my craft! Delivered instantly. Many thanks.
By Donna