Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
459 reviews
SoftorinoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Softorino (softorino.com) has 459 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
459 approved reviews, newest moderated first
The Softorino people make excellent apps. I recently had a problem with their YouTube Converter app and they solved the problem quickly. They make some useful apps and I would recommend them.
By Dennis B.
Response from Softorino· Nov 3, 2025
Appreciate it, Dennis! Happy we got that sorted fast. You rock!
Easy use, quite intuitive interface Due to YouTube restrictions it sometimes proved impossible to get recordings done. Now I am no longer active in this area so I had to leave, but wish you good luck
By Peter
Response from Softorino· Oct 27, 2025
Thanks a lot for your kind words, Peter! We really appreciate your support & wish you all the best too.
In general Softorino software are excellent! Really !! But...obviously sometimes our computer OS might have an update that makes things more dificult for any app to adjust. When this happens I was always pleasently surprised at the speed at which Softorino Customer service responded to my questions and solved any problem. 5-star service!!! Way to go Softorino!!
By Francois L.
Response from Softorino· Oct 27, 2025
Thank you, Francois! We’re so glad to hear that. Our support team will be happy to see your message.
Great applications. Outstanding customer care. Highly recommended.
By Rocco G.
Response from Softorino· Oct 27, 2025
Thanks, Rocco! That means a lot. Happy to know you enjoy the apps & service.
I've been using the Waltr app for many years and can only recommend it. I also have their other apps, all of which are very high quality. But what I like most about them is the kindness and efficiency of their customer service. Thank you.
By Giuseppantonio V.
Response from Softorino· Oct 27, 2025
Really appreciate your kind words & long-time support. Thank you for being with us all these years!
The experience was quick, helpful and careful.
By Eliana
Response from Softorino· Oct 27, 2025
Thanks, Eliana! Glad to hear you had a good experience with our team.
The products worked well for a while but then no longer worked after I purchased another year. I contacted softorino who have promised much but not delivered. They asked me for screenshots, details but did nothing. They are full of shit. And when I asked for my money they keep on trying to fix the problem but have not. I have paid for the app (SYC) for 6 months without being able to use it and they have refused to return my money and not been able to fix the issue. The worst service from any company I have ever experienced. Dishonest, incompetent, and they wont even return my money. You deal with the company at your own risk. Be warned.
By Fraser T.
Response from Softorino· Oct 16, 2025
Hi Fraser! Josh here. I’m really sorry you went through this. This is not OK. I will sort it now. Please send me your purchase email so I can refund you right away. You can reply here with the email or write to [email protected] and say Refund for Fraser Todd. I’ll also review your ticket history to see what went wrong so it does not happen again.
Been using Softorino for several years, to download videos. Great software, intuitive and easy to use. The staff is awesome. Had to change my account email address - speedy response. All the best. Thanks.
By Stewart P.
Response from Softorino· Oct 16, 2025
Hi Stewart! Huge thanks for the kind words. Glad SYC is making downloads easy. Also happy the email change was quick. If you ever need anything, just ping us at [email protected] :)
