Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
83 reviews
Social SenseiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Social Sensei is the leader in social media management, marketing, and growth. We work with A-list celebrities, powerful influencers, and the latest growth strategies to increase brand exposure, boost credibility, and generate more leads through your social media channels.Learn why over 5,000+ business owners have chosen Social Sensei in the past 4 years. We help our clients save time and money, reduce their workload, and expand their businesses online. Reduce Your WorkloadDoing everything yourself can limit your growth. It slows your business down and all that pressure can give you burnout. Our team’s goal is to remove that pressure from your shoulders by providing incredible service and helping you get more results with less effort. You want (you) to grow and thrive. So do we!Focus On What You LoveDividing your focus between so many tasks isn’t efficient. It reduces your impact in the areas that matter most. But when you do what you love—you thrive! Our team of experts will put all their focus on the areas where you’re struggling so you can reclaim your time and your life!We Guarantee Our WorkTired of companies that take your money and don’t do the job right? We hate that. So at Social Sensei we guarantee our social media management work. If we make a mistake. We’ll fix it. Free of charge!Catapult your social media presence to higher heights with Social Sensei services. The possibilities are infinite. Explore our diverse range of offerings to elevate your business to the next level.Influencer MarketingInfluencer SeedingSocial Media ManagementOrganic GrowthSocial ProofTargeted TrafficTrusted by Powerful Influencers & Celebrities across the world.Contact us today for honest advice on which strategy would best serve you based on your budget and goals.
Social Sensei (socialsensei.co) has 83 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
83 approved reviews, newest moderated first
As I've expanded my business, the need for increased social media presence has become more of a priority. Social Sensei's team has helped me triple my followers in the last 4 weeks and I'll soon be on pace to utilize features such as 'Swipe Up' on Instagram and propel my business further. Very satisfied with the service and would recommend to anyone looking for similar results.
By Sheldon H.
Better than most - they do what they say the are going to do and send you helpful tips along the way. I would recommend it.
By Justin D.
Yes, you will get TONS of followers. However, they are just kids using their spam accounts to win tech items. They are not people who will be aligned with your brand. YOU WILL GET LOTS OF FOLLOWERS, BUT YOUR ENGAGEMENT (LIKES PER POST) WILL PLUMMET. When your followers engage and use the app, Instagram takes notice and will share your account with other accounts, so your chances of gaining new followers increases. However, these are people's secondary accounts they use for winning stuff and they do not engage with this account. YOU WILL LOSE ENGAGEMENT AND THAT IS MORE IMPORTANT THAN FOLLOWERS. I thought they used micro-influencers for the giveaways. Influencers who would aline with who I am. For example, I am a beach life brand. I was hoping to reach a larger audience of people who would love my brand and what I have to offer as a small New England company. (ie: reach New Yorkers who love Cape Cod and a beach life lifestyle). I would recommend reaching out to local micro influences who aline with your brand and doing a giveaway. You will get more authentic followers who actually care and engage with you. **Edit** The reason why I gave a one star is because I thought I was getting authentic followers. They are not bots but they are definitely not authentic. I just don’t want other people to waste $350. If you have the money definitely go with the bigger $3000 plus plan. I did inquire about this, but they still have not responded to my emails. Disappointing that they can respond to this platform but they can’t simply respond directly to me.
By Katie P.
Response from Social Sensei· Jul 21, 2021
Katie, We can't force people to engage with your brand unfortunately, so its important that you have quality content and know how to engage with your new found followers. We do our best to offer all of our clients helpful tips and tricks to do this, but engagement is not something we guarantee to our clients. When you use a general loop giveaway campaign as you have you get a mainstream audience that is location based, but untargeted. This is the cheapest way to gain followers, get more exposure, and build social proof online. It is not meant for boosting engagement and no where on our website do we state that. If you have a $3,000+ per month budget you can opt for targeted loop giveaways or creator marketing to work one on one with an influencer that is directly in your niche and matched perfectly with your branding to ensure you reach your campaign goals. We can certainly help you out with that in the future if you are looking for specific types of followers. Goals can be anything from making more sales, gaining more followers, increasing engagement, or driving people to take a certain action. With that said, we've got to be honest and say it doesn't feel good to receive a 1 star review for delivering our service as promised to you. If you ever do decide to come back please mention Trustpilot and we are happy to offer you a free strategy session to review your Instagram account, show you how you can improve your Instagram strategy, and utilize influencer marketing to reach your goals. We wish you all the best either way and hope you reach success within your business and life.
Genuine scam. They paid for inorganic traffic. I checked where the traffic was coming from, and it came from bot sites. I'm not happy with this company at all. They refused to offer a refund. I paid for bots.
By Nicolas
Response from Social Sensei· Apr 21, 2021
Hey Nicolas, we obviously aren't a scam as we have been in business for over 3 years now and have serviced thousands of influencers and business owners. First and foremost, it's not possible to check where traffic comes from to an Instagram account. Another thing is we don't "send traffic" from "bot sites", perhaps you are thinking of another company? We run promotional contests called loop giveaways on an influencers account in order for people to join the contest their followers have to follow your account. It's pretty simple really and avoids bots because bots can not interact with captions on Instagram. This is how we drive active and authentic followers to your account. You did get one thing right though. We do not offer refunds due to the nature of our work as once your promotional campaign runs we have already paid the influencer and we can't go back from that point. However, we do guarantee all of our results so if for whatever reason you don't hit your target followers promised we will continue working for you until you do for free! You can ask for a refund up to 48 hours prior to your campaign running though and we are happy to offer a full refund with no questions asked. Hope this helps.
We used Social Sensei to grow our followers and had really great success! We appreciate not having to commit to a long term contract and the great customer service!
By Amy
I enjoy the services of Social Sensei! They have helped me grow my IG account to a fantastic one! Devin, who was my account manager was super friendly and helpful!
By TIm
Great company. Service works and the customer service is great!
By Gabriel B.
Using Social Sensei, made me understand more of how to manage and grow on my social networks, it also is an outstanding tool to grow and advance faster in your followers. It works great and they have an excellent customer service ready to help you whenever you need it!
By Joel Alejandro G.
