Had a great time working with Mateo
Had a great time working with Mateo. They didn't need hand holding and were about to nail our brand and customer after one meeting. Very pleased with the flows he created.
By Kel C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We help Klaviyo-based e-commerce brands maximize customer LTV, boost retention, and drive 40%+ of total revenue through email.
Social Scout Email Marketing (socialscout.us) has 129 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
129 approved reviews, newest moderated first
Had a great time working with Mateo. They didn't need hand holding and were about to nail our brand and customer after one meeting. Very pleased with the flows he created.
By Kel C.
It has been a terrific experience working with Social scout's team for us. Ignacio and Salome are knowledgeable experts when it comes to email marketing, and the customer service is absolutely first class!
By Hank
Working with Kammy and everyone at Social Scout has been a pleasure. They are very communicative, attentive, and made sure that everything was exactly what we wanted. Kammy might be one of the best experiences we've had in our e-com journey. I can't recommend them enough and look forward to working with Social Scout in the future.
By Flavor Expedition C.
Fast, reliable, and stellar work! We felt well taken care of and the team is always on top of communications and design quality.
By Ally
We brought Social Scout on to handle email for our e-commerce brand, and they exceeded expectations at every turn. They implemented all of our email flows from the ground up — welcome series, abandoned cart, post-purchase, and more — and built customized campaigns that actually matched our brand voice and aesthetic instead of feeling templated. The team was responsive, professional, and clearly knew the platform inside and out. Everything was executed cleanly and on time, and the results spoke for themselves. If you're looking for an email team that treats your brand like their own, Social Scout is an easy recommendation.
By Tyler W.
Mateo and Phil did a phenomenal job and totally nailed it! Fast and straightforward communication, beautiful flows, and reasonable price especially for the high quality work that they do. Can't wait to test the flows and thank you so much!!
By Melody C.
Did exactly what they said they would do, delivered on their promise. Revenue is up, submissions are up. Mateo made the process smooth and seamless and is always available to help.
By Grant S.
Overall great experience with Mateo. He was helpful, available, and timely. Updated us throughout the process and answered any questions. We are excited to see how these new flows perform!
By Nick