Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
30 reviews
SneakersFactoryClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏭Founded in 2013, SneakersFactoryClub has been manufacturing high-quality shoes for a dedicated clientele of 30,000 customers, boasting an impressive 83% rate of returning customers. 👟Our primary goal is to offer premium footwear at competitive prices. Our streamlined online ordering system guarantees a hassle-free experience, complete with order confirmations and tracking details.📩For inquiries, our responsive customer service team can be reached via email at [email protected] or through WhatsApp, ensuring a prompt reply within 8 hours on weekdays and 12 hours on weekends.
SneakersFactoryClub (sneakersfaclub.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
30 approved reviews, newest moderated first
Great shoes 😃👍🏻
By Consumer
Response from SneakersFactoryClub· Oct 13, 2025
Dear customer, We truly appreciate your feedback! Delighted to know you’re enjoying your new pair. Thank you for choosing us. Hope to see you again soon! Best regards, SneakersFactoryClub Team
Snelle levering, niet duur als ze echt zouden zijn. Nike Dunk Low WTDA University of Oregon besteld. Eén groot lijmpakket, dus iemand een paar neppe kopen?
By Rob D.
Got the wrong shoes, but customer service was incredible! They apologized, sent the right pair ASAP, no extra charge. Impressed with how they handled the mix-up. Mistakes happen, but their response was perfect.
By Elizabeth A.
Response from SneakersFactoryClub· Nov 6, 2024
Dear Customer Thank you so much for your kind words! We truly appreciate your understanding, and we're thrilled to hear that our customer service was able to resolve the issue quickly. Mistakes do happen, but we always aim to make things right. We're grateful for your support and hope you love your new shoes! Best regards, SneakersFactoryClub Team
Great quality, delivery took some time as expected. Overall Verry satisfied with SneakersFaClub.
By Tim
Response from SneakersFactoryClub· Oct 21, 2024
Dear Customer Thank you so much for your wonderful review! We're glad to hear that the quality of your purchase met your expectations. We understand that delivery times can vary, and we appreciate your patience. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, SneakersFactoryClub Team
I just got my first pair of shoes from here, and it was a really easy process. Customer service was so helpful and friendly!
By Michael C.
Response from SneakersFactoryClub· Oct 14, 2024
Hi there, Thank you for your purchase and kind words! We're happy to hear that your first experience was so positive. Our team always strives to make the process smooth and to assist our customers as best as possible. We hope you enjoy your new shoes and look forward to seeing you again in the future! Best regards, SneakersFactoryClub Team
It's so nice to be able to find the exact shoes I'm looking for - especially when I can't find them in stores! I've ordered from SneakersFactoryClub a few times now, and I've had a great experience every time!
By Barbara W.
Response from SneakersFactoryClub· Oct 14, 2024
Hi there, Thank you so much for your continued support! We're thrilled to hear that you've consistently had great experiences with us and that we could help you find the exact shoes you were looking for. It's wonderful to know that we can offer what isn't always available in stores. We truly appreciate your loyalty and look forward to serving you again! Best regards, SneakersFactoryClub Team
Ik twijfelde eerst, omdat ik de schoenen nergens anders kon vinden. Gelukkig heb ik toch besteld! De schoenen waren op tijd en de kwaliteit is perfect.
By Miroslav R.
Response from SneakersFactoryClub· Oct 9, 2024
Beste klant, Wat fijn om te horen dat je uiteindelijk toch hebt besteld en tevreden bent met je schoenen! We zijn blij dat alles op tijd is aangekomen en dat de kwaliteit aan je verwachtingen voldoet. Bedankt voor je vertrouwen en we hopen je snel weer te mogen verwelkomen! Met vriendelijke groet, SneakersFactoryClub Team
Je viens d'acheter ma deuxième paire de sneakers et le service ètait incroyable!
By Amaury V.
Response from SneakersFactoryClub· Oct 9, 2024
Bonjour, Merci beaucoup pour votre fidélité ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre deuxième paire de sneakers et que notre service a été à la hauteur. Nous avons hâte de vous servir à nouveau ! Cordialement, SneakersFactoryClub Team
