Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
192 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Snazzy Fido is listed under Pet Stores.
Snazzy Fido (snazzyfido.com) has 192 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 53 reviews with 1 star · Clear filters
Placed an order and nver heard back from them. DO NOT ORDER from them. They were good in the past but i am pretty sure they are no longer in business. I am reporting the charge they took from my bank acocunt as fraud!
By Gigi Joyce K.
Placed order and paid over a month ago. No contact from company. Tried to contact them and they said my order was ready to ship and I would be getting a tracking email soon. That was over a week ago. No email about order.. Got email saying something was closed. My order?? Now can't get a response. Don't expect items overnight, just need contact so I know what to expect. Now I feel my money is gone.
By Deb K.
Do not order from them. Took 2 months for collar to arrive from China. Quality was good but size was wrong. They said I should have ordered an XS. Their website said XS was for Chihuahua which are 2 to 6 lbs. my dog weighs 16 lbs so I ordered next size up and it was too large. They blew off my complaint and said it was my problem not theirs.
By Eileen H.
I had been a loyal customer for years, buying many collars from this company. The last order I placed, the collar is defective. I have reached out to correct this with the company, they will not recognize the defect and sent an insulting reply and video demonstrating how to open and close the collar, implying that I do not know how to use a collar properly despite having dogs my life. I was hoping to call and speak with someone, but the number provided on their website does not work. Beware buying something from them.
By Cari S.
pizz poor quality, they do not last and lousy custoimer service! They do not care about the customer!!!
By Velinda S.
Contacted snazzy firm five times thru email with no results they will not respnond . I ordered a color the put both the same phone numbers on the collar, I wanted home phone and cell phone they don't seem to care I wish they would at least make it right.
By Marjorie A.
BEWARE!!!! It's been OVER 4 weeks and my items have not shipped. My puppy has been without a leash and collar waiting for this terrible company to ship my items. Highly discourage buying from this business.
By Bixby Mansanas C.
Going on 5 weeks now, NO collars, NO tracking number sent. Sent inquiry and given a Flimsy excuses that they will send me a tracking#. Have ordered from other companies in the past and received within 10 days. Very disappointed, have now asked for a refund.
By Vicki
