Excellent customer service
Excellent customer service, knowledgeable about the product, great communication and prompt follow up too.
By N. C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
621 approved reviews, newest moderated first
Excellent customer service, knowledgeable about the product, great communication and prompt follow up too.
By N. C.
Thank you for your help and support! 5*
By A.C.
Absolute Waste of Money - Use USPS instead Not only did it take more than a week for Snap to verify that my CMRA was set up (including the digital notary I paid $25 for), it has been four weeks and I have not received a single piece of mail. I have verified with USPS that the change of address was completed, and I verified with a sender that they mailed correspondence to my new address three weeks ago. There is absolutely no way it should take 21 days for a letter to arrive. Upon googling the address, I learned that my virtual mailbox is actually a PO box in a USPS location. I don't know what kind of scam this is, but I would give it -5 stars if I could. You are much better off paying for a PO box and signing up for Informed Delivery FOR FREE at USPS. AVOID AT ALL COSTS.
By Fernanda M.
Great service!
By vivian
No hassle of service and very flexible. Need more than one address. They provide addresses. Keeps everything stable and organize especially if you are a business owner. It was a mistake knowing this company and I am glad it worked in my favor. Thank you, once again!
By Chan
Easy to set up and was able to sign everything with a digital notary which was amazing! Would definitely recommend.
By Lincoln G.
DAVID S. HAS VERY GREAT COMMUNICATION SKILLS HE IS VERY PATIENT AND ON POINT WHEN CALLING BACK VERY LOYAL IS WHAT I HEAR IN MY SPIRIT FROM GOD REALLY APPRECIATE HIS HELP
By Michelle H.
helped me with all issues and questions! excellent service
By Julio