Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
33 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Wagyu and USDA Prime Beef and Kurobuta Pork. Buy Filet Mignon, Ribeye, Sirloin, NY Strip and Dry-Aged Steaks Online. Flat-Rate Shipping To Your Door.
Snake River Farms (snakeriverfarms.com) has 33 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
33 approved reviews, newest moderated first
I received my order 2 days late which seems to happen a lot with this company. When I opened the box, it smelled rancid. The meat was so soft I could poke my finger thru the meat even with the plastic packaging. When I checked the meat inside temp my therm. showed 65 degrees F. I was going to give 1 star but after contacting SRF they issued me a refund.
By exkansascitynowtn
Got 4 sets of Wagyu New York strip steak slices. None of them were Wagyu quality. Customer service did nothing to remedy the situation. They advertise BMS 6-8 for this product and mine was not even close. Basically choice. Product was not good. At 50 dollars a pound you would think you would get better. Do not order from SRF thinking you will get a superior steak. What you will get is an overpriced steak at sub grocery store quality.
By Simon W.
I ordered 2 ribeyes and 2 wagyu filet mignons for my cousins and the order only came with 1 ribeye. They corrected it by sending out the 2nd one. However, my cousins said the meat was tough and chewy, they were completely disappointed after finding out what I paid for them. I went by the reviews online, but I will never purchase meat from them again!
By Mona
I order 1 lb ground pork - half water. Second item ny strip wagyu … tough as nails … worse than regular beef. Second time ordering won’t order again.
By Olivia I.
Today I cooked the ribeye slices for Philly cheese steak sandwiches. My grandson and I both said” ohhh man that’s so good” honestly I haven't had beef like that in decades. Sublime. Thanks Snake River!
By Joanncustomer
My $80 wagyu steak was nothing but fat! Absolutely awful! I will never buy anything from them again! To be charging people that kind of money for nothing but fat is criminal!
By Utka S.
Very disappointed in what I received. Sirloin was basically a marble + gristle piece of something. Filet was just a fatty piece of very tough meat. PLUS, when SRF sent me a HOW DID WE DO survey, the system appeared to shut-down, after I rated a 2 (of 5). Kind of a rip-off, for the price. Terrible value + disappointment w result is not a good combination.
By Xavier G.
Delivery service from Snake River is Afull !! Over 50% was sent to wrong places (4 times left in ditch,5 times left at abandon house 1/4 mile from my house! Food had thawed.Do not order from Snake River!!
By Andrew G.
