Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
603 reviews
Snagged & BaggedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Snagged & Bagged is your premier destination for luxury fashion at outlet prices. With a curated selection of premium designer items from renowned fashion houses, we offer unbeatable discounts on a wide range of products, from apparel and accessories to footwear and more. Whether you're looking for timeless classics or the latest trends, our online outlet provides the perfect blend of quality, style, and savings. Shop with confidence and elevate your wardrobe with sophistication without breaking the bank, only at Snagged & Bagged.
Snagged & Bagged (snaggedandbagged.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 129 reviews with 1 star · Clear filters
I still haven’t received my Julie Voss necklace.
By Joani B.
Response from Snagged & Bagged· Nov 25, 2025
Hi Joani, We sincerely apologize for the shipping mix-up on your order! Thank you for your patience as we worked to correct this for you. We hope you will shop with us again!
Very bad company/store. Ordered 3 items in one order and only one item arrived. Called, no live person ever even contact phone was given, would answer phone. No response regarding order. 12 days already and no communication regarding my order. I will involve bank to investigate.
By laetitia S.
Response from Snagged & Bagged· Oct 30, 2025
Hi Laetitia, Our Support Team is actively working on this package delay, please check your email :)
Still haven’t received it…
By Disappointed
Response from Snagged & Bagged· Oct 30, 2025
Hello! Orders shipped with free shipping usually arrive within 4-6 business days, depending on your address. Please check your email for an update, your package is on the way and in transit with USPS.
sold fraudulent pants to me TWICE after I even tried to confirm that the other listings weren't fraudulent. Absolute joke. Hope they go out of business
By Eric N.
Response from Snagged & Bagged· Oct 30, 2025
Hi Eric, our support team is actively assisting with your order, and we stand by our promise that the pants are 100% authentic.
I did not receive 1/3 items I purchased. One of the items ended up with someone else’s address label on the package and was delivered to a mailbox in FL instead of KY!!! I did, however, receive a refund for the item and an email stating that it must’ve gotten lost in the mail! I was very frustrated as the item I ordered was to complete a set.
By Tln
Response from Snagged & Bagged· Oct 30, 2025
We truly apologize that USPS lost your package! Most of our items are the only items in stock, or we could have immediately shipped a replacement.
They do not clearly state that there are absolutely no returns or exchanges on their website. I would have never gambled on $170 boots if I knew there was no option to exchange. I love the boots but they are WAY to tight and I will never be able to wear them and they refuse to exchange them. What a big waste of money
By lvh
No information was provided about why my order was cancelled.
By C. F.
Response from Snagged & Bagged· Oct 31, 2025
Hi Cindy, We are so sorry that the item you ordered was out of stock. Your full refund has been processed. Please check for an email from our team!
They sent me jeans that were sized incorrectly. I have the same jeans in a different color but same size and style, and the ones they sent were at least an inch smaller. When I emailed them about this they told me “all sales are final” and didn’t even respond to my follow up email.
By JW
