Blatant thieves
Blatant thieves. The dress was damaged on arrival and they don’t respond to any emails . DONT BUY FROM THEM
By Ms Stella G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
7 reviews
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Smoothingout (smoothingout.com) has 7 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
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Blatant thieves. The dress was damaged on arrival and they don’t respond to any emails . DONT BUY FROM THEM
By Ms Stella G.
ZERO STARS. DO NOT ORDER FROM THIS COMPANY. BIG SCAM. WILL NOT LET ME RETURN INSTEAD OFFERED $3.
By Julie S.
Returns are non existant. they would only offer 5% of prchase price as "compensation"DO NOT SHOP with them!
By Alison P.
I ordered a strapless bra. Before placing the order, I first checked the size chart of the seller for the size I wanted to order. Last week, I received the bra after two weeks, but unfortunately, it is too large. The cup size is good, but the underneath measurement is too big, so I cannot wear it. I also found the fabric to be a bit too thin, so I sent an email saying I want to return it. I paid a total of $47.98 for the bra, including shipping costs. My first response via email was whether I can give the bra to someone else, and that I would receive $4 as compensation. But I don’t know anyone with my size, so no! The second response was that they are willing to refund $6 if I give the bra to someone else. But no, I want to return it, and the website clearly states that I can do this within 14 days. I find this way of approaching me really disgraceful. This just can’t be right. They say I have to send the bra back to China myself, and that this is expensive. Honestly, this is outrageous! still no solution to my problem. Don't order here!
By Karin V.