Review
A little confusing and no ESP jar to my emails so that was frustrating
By Christine
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 110 reviews with 4 stars · Clear filters
A little confusing and no ESP jar to my emails so that was frustrating
By Christine
This is a great property and great amenities. Very clean and well maintained. When we opened dishwasher has strong smell of fish. Had an electric fireplace , said under amenities it was gas. Very nicely furnished.
By Robert
this cabin was very nice and clean. we did have problems with the keypad unlocking the door.
By jackson
I haven't stayed yet only booked. I'll check back after my vacation.
By Kara
All I have done so far is rent cabin online. All went well so far. Website search could be better, when working through a selection of cabins it doesn't always take you back to the list you were working on with filters and you have to search again.Would be willing to review again after our stay.
By Paula
Accommodations were very acceptable, clean and efficient. The only problem was getting the key code to the cabin on arrival. It was not emailed as promised and had to call local police to get in touch with Colonial Properties before we could get in.
By Daren
We loved the cabin but my wife had an allergic reaction to either the fabric softener, dryer sheet, or laundry soap used on the bedding, she broke out in a rash. Other than that everything was great.
By Timothy
Great cabin all the amenities of home. My only complaints were the Beds were terrible and way to soft and shaky.Drop some money and get some nice beds. Also there are no tv's in the bed rooms.
By Brad