Generally very good experience
Dishwasher is broken in the overlook. Need better direction system. The sign is not obvious.
By Ye
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 431 reviews with 5 stars · Clear filters
Dishwasher is broken in the overlook. Need better direction system. The sign is not obvious.
By Ye
Very helpful and accomodating
By Kathy
Everything was amazing...Me and my wife will definitely be back soon...Very beautiful spot to enjoy and relax yourself into the nature...
By Joshua The Indiana B.
Very helpful and pointed us to the right cabin for us
By Patrick
Very nice place to stay
By Ray
Very nice and simple
By kc
Excellent company. Cabins are always clean and well-maintained for a pleasant stay. Check-in and check-out process is fast and easy.
By Wayne
I have used Colonial for years, always with great satisfaction
By Jay