Customer service was excellent
Had a couple of questions and they were answered quickly. Great customer service can't wait for our stay.
By Kim
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Had a couple of questions and they were answered quickly. Great customer service can't wait for our stay.
By Kim
Super easy site, great pictures.
By Vanessa
The cabin was beautiful and very clean. We had a woodpecker come to visit everyday and what a racket he made! We enjoyed the seclusion of the cabin. I'm not a fan of heights so I was a little nervous on the ride to the cabin but once there it was great. Close to Pigeon Forge and Gatlinburg.
By Darla
We have been renting cabins from colonial properties for 15 +years. In all that time we have only had 1 cabin that was not up to standard in which they apologized for. We have recommended them to several different people. We will be coming again in September and bringing friends from Texas who have never visited the smokies. We are positive that they are going to enjoy their stay in the cabin we have rented.
By Brenda
Was easy to reserve!
By Jennifer
Everything was great and I would definitely stay here again. Close to everything and the cabin was very clean and just like the photos.
By Troy L.
Top notch company. Has some great cabins.
By Rys
Website was easy to navigate. Economical and descriptions and pictures were great.
By Angela