Excellent customer service
Elizabeth & Veronica were a delight. Very helpful & professional Great experience
By Lourdes
Response from Colonial Properties Cabin & Resort Rentals· Jul 14, 2016
We were happy to help!! ~ Elizabeth and Veronica
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Elizabeth & Veronica were a delight. Very helpful & professional Great experience
By Lourdes
Response from Colonial Properties Cabin & Resort Rentals· Jul 14, 2016
We were happy to help!! ~ Elizabeth and Veronica
We rented the same cabin in December and based on how easy your company made the experience, and on how well kept the Stone House was, we decided to rent the same house again. Choosing a different location would have been more convenient, but we loved the place so much we changed our destination. The online registration was easy and secure. The only thing we wish the rental company had was early check-in for anyone who gets there before 4 PM.
By Leila
site was easy to get around looking at all the different cabins
By Robert
Everything was wonderful. The cabin was exactly what we expected. The view was wonderful. Only problem was the pool table was looped sided and we was unable to play but we found other fun.
By Tracia
They were great-handling everything very professionally.
By Rick
We haven't been to the cabin yet the reps on the phone have been very friendly and helpful.
By Patricia
Very polite, explained everything well, quick and easy. Would call again and reserve.
By Billie M L.
Very easy to book cabin online.
By Patton