Very easy to use online reservation.
On line reservation prompts you what to enter. Also, on line chat to ask questions was answered quick
By Joyce
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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On line reservation prompts you what to enter. Also, on line chat to ask questions was answered quick
By Joyce
I rented A Bear's View May 24, 2016 for me and my niece and we loved it. Directions were not as listed but by the second day there I found an easier way I forgot to inform them about. Everything was as it seemed, very quiet, beautiful view. Didn't have to stop to check in or out which was so convenient. Ran into a mother bear and her cubs but over all I would go back. Not in the winter tho, the hills are pretty steep. I will be returning hopefully next year.
By M. F.
Outstanding customer service in the selection and booking process. I wish everything could be this simple and easy to do.
By Jeff
We have stayed with them 3 times and have never been disappointed!
By Glydia
We had a wonderful time and would recommend this little cabin to anyone. The rental company called to check on us after arrival and were so hospitable. Lots of R&R, just what we wanted!
By Amanda
We had a good experience changing a reservation.All changes in costs were thoroughly explained
By Becca
Had a lovely stay in one of the vacation rentals. I would definitely recommend!
By Ryan
In May we stayed at sweeter than Tyne had a wonderful weekend
By Melba