Easy reservations
Easy reservations.
By Jennifer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 57 reviews with 3 stars · Clear filters
Easy reservations.
By Jennifer
The cabin is nicely decorated and conveniently located. I am very disappointed that there is no wi fi. I specifically looked for a cabin with WiFi. I called to complain Friday when I checked in and was told someone would be over. It is now Saturday night and I'm still being told that a ticket is open and someone is on the way. The remote to the tv does not work, the bathroom sink backs up and slow to drain and the hot tub is full of some calcium sedimate that the posted sign says is a build up from hard water & will not hurt you but it is unsightly. My last experience with Colonial properties was great and that is why I tried them again. This trip was a special occasion and I was very disappointed.
By Valerie M.
When I called to book our cabin the young girl who answered the phone was nice and friendly it was the lady who took my reservation that didn't seem to be as friendly. She was very one toned and seemed not to enjoy her job.
By Amanda
Rocking Bear cabin was ok for the weekend. Commode in main floor area was clogged up and walls in bathroom were nasty. Do not use GPS to get to this cabin. Print directions given in email and use those. We had snow the weekend we were there and someone did scrape the road so we could get out.
By Vickie and R.
We enjoyed the location and privacy. Unfortunately there was a water problem. We had a hard time with the pressure for showers. In fact we left on our last day without showers. Other than that this place was great. Probably a 3.5 in reality.
By Jeff
have stayed with before had great experince, had contacted a week or so earlier about a cabin but got no responce from them. mostly good experences with the exception of it.
By Tim
I enjoyed not having to deal with checking in and out with workers but the room needs some work. Good price.
By Jessica
Cabin has nice location and furniture but has big bug problem!!!
By Danny and J.