Reservations made easy!
The quickest and best online reservation I've ever experienced! Super easy and no hassle when making the reservation. Absolutely love it!
By April
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 431 reviews with 5 stars · Clear filters
The quickest and best online reservation I've ever experienced! Super easy and no hassle when making the reservation. Absolutely love it!
By April
We have made several reservations through Colonial Properties over the last 15 years and we have never had a problem. When planning a trip to the area, we know we can always find a nice place to stay.
By Deborah
We are planning a trip in July of next year & the website was extremely helpful in finding the right cabin for us. The staff was very helpful when we called. We look forward to our trip!
By Crista
Great customer service
By Lisa
Really nice cabin at a affordable price
By Samuel
This was my first time renting a cabin, and im so happy i went with colonial. They were so helpful and made sure i was getting everything i wanted/needed
By Jenny
Everyone was so kind and helpful. Decided last minute to take a few days off in the mountains with no time to book reservations. Walked in to Colonial Properties and had a very nice condo in less than 10 minutes!! Excellent service and very nice condo with everything we needed minutes away from all events and shopping malls. We will be back!!! Thanks so much for your services!
By Rickey
Our choice of Holiday Chalet wasn't our best experience. The one way ,curvy overgrown 4/10 mile of road left a lot to be desired. We had no closet or bureau to put clothes. There was a rod in front of washer and dryer, otherwise our clothes were left in suitcase. We didn't use hot tub due to electrical outlet seemed to be loose and tub wasn't running.Housekeeping had not cleaned stove or changed foil in oven or burners. Water has minerals that leave spots and separates creamer in coffee. Take water for drinking . Needs good cleaning and update. Quiet dead end and view is great if that's what matters to you.
By Teresa