Nice
Worked as expected
By Michael
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 431 reviews with 5 stars · Clear filters
Worked as expected
By Michael
From start to finish, the reservation process and helpfulness of all the staff I dealt with made this entire vacation as wonderful as we had hoped for. If you are looking for an honest company who is knowledgeable of their rentals and aims to please their guests, you don't want to take your business anywhere else. Contact Colonial Properties now, you won't regret it. Wish there were more companies like them around.
By Courtney
Very fast and helpful staff. Transaction very quick and simple with friendly staff. All question answered and explained.
By Joseph
Very easy to reserve online. Great site with great pictures
By Erica
I dealt a lot with Elizabeth. She was the only person I spoke to from all of the companies I called who actually took the time and cared about me and my vacation. She was such a huge help and I cannot wait to be in my cabin for a week!! The extra perks from Colonial make it that much better! Thank you all!!
By Josh M.
Making our booking couldn't have been simpler! The lady I spoke to was warm and friendly and very helpful, we are looking forward to our stay in August!
By Donald
The property was very clean and attractive. That was located in a good location and great for vacation refreshing.
By Sarath
We were here on the oft season, it was quiet, peaceful and relaxing.
By Frank