Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
Smiths Surplus and SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smith’s Surplus and Supply is an online Military Surplus and Army Surplus Store built around honest gear, clear condition grading, and dependable customer service.Every piece of surplus gear that comes through our door is inspected using our 4-point inspection system. We check assault packs, rucksacks, backpacks, MOLLE pouches, FILBE components, field gear, sleep systems, tarps, and other military surplus equipment for wear, holes, tears, staining, damaged hardware, broken buckles, and zipper issues.As each item is inspected, it is sorted and graded by condition so customers know what they are buying before it ships. We do not believe in vague surplus listings or surprise condition problems at the door. Our goal is simple: describe the gear accurately, pack it right, and ship the item you paid for.Before an order leaves our shop, we inspect it again during packing. That final check helps make sure your military surplus gear matches the condition grade, product description, and expectations set on the listing.Real surplus. Clearly graded. Packed with care.
Smiths Surplus and Supply (smithssurplusandsupply.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 18 reviews with 4 stars · Clear filters
Item looks unused. Very nice!
By HENRY H S.
Response from Smiths Surplus and Supply· Jul 24, 2026
Thank you, Henry! We’re glad to hear your item exceeded your expectations. Finding military surplus in outstanding condition is always rewarding, and our inspection and grading process is designed to identify gear that looks as close to unissued as possible. We appreciate your support and hope to see you back at Smith’s Surplus soon!
I ordered several items of extra equipment and am very happy overall. The items reflected the description and were listed as seller stated. The delivery took longer than anticipated, however, all items were well packed. If you’re looking for surplus equipment and don’t want any surprises, this store is solid
By Anita C.
Response from Smiths Surplus and Supply· Mar 13, 2026
Thanks for the thoughtful review! We’re glad the surplus equipment matched the description and arrived well packed. We do our best to provide clear listings so customers know exactly what condition their military surplus gear is in before ordering. We appreciate your patience on shipping and your support of Smiths Surplus.
Easy peasy. Product as described. Actually better condition than I expected. No odd smells. Fast delivery.
By Eric T.
The Pack feels amazing and looks amazing but the only downside I found was the missing chest strap for the shoulder pads to pull together, but for the very good condition, it’s going to the have to be the only thing I’m let down on. I’m going to have to look somewhere else for that.
By Harley S.
The site was easy to navigate and easy to place my order.
By Veronica N.
Response from Smiths Surplus and Supply· Sep 11, 2024
Thank you for dedicating a part of your day to share your experience with us on Smith's Surplus. Your satisfaction is indeed our highest priority and your encouraging words are a big boost to our team. Thank you again for your positive feedback.
Easy to find what I was looking for and no issues checking out. Items came as pictured and described.
By Ron
Response from Smiths Surplus and Supply· Jul 8, 2024
Thank you for sharing your positive experience! We're honored to have such amazing customers like you.
General good service low shipping cost for some items
By Josh
There was a minor issue with the shipping of my order. But they responded very fast, corrected the problem immediately. I was impressed with customer service and will order again for sure.
By michael O.
Response from Smiths Surplus and Supply· Apr 19, 2024
Dear Michael, Thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words and your decision to choose us for your order once again. We understand that there was a minor issue with the shipping of your order, and we apologize for any inconvenience caused. It appears that an oversight in the selection of the shipping method occurred at checkout. We assure you, this was an isolated incident, not a glitch on our platform. We are delighted to know, however, that our dedicated customer service team was able to promptly rectify this issue to your satisfaction. Your satisfaction is our top priority, and we are thrilled to hear that our team's prompt response left a positive impression on you. Should you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you. Once again, thank you for your valued feedback and for choosing us. We look forward to serving you again in the future!
