Great service great tech
Tech was very professional. great service. Feel peaceful now.
By Eva G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 691 reviews with 5 stars · Clear filters
Tech was very professional. great service. Feel peaceful now.
By Eva G.
His name Jeremy he showed excellent in installing and guiding me through the alarm system. He is an asset to the smith monitoring company.
By Bing I.
This service tech was very knowledgeable and informative and very professional
By Bill H.
The staff gave us amazing deals and came out the next day. Technician showed us everything and answered all our questions. Had brinksmanship and ADT in the past, Smith is far better with prices and customer service. Smith was recommended by a friend and we definitely will recommend it to ours! It would impossible to find better prices and better technicians. Sam, our technician, was awesome!!
By Catherine Sanders B.
nice system and great service.
By Emma S.
Very knowledgable and friendly.
By Tony S.
Service provider was professional and provided answers to all of our questions.
By Michelle C.
Great company for Alarm systems! New technology with Smart Home, can arm and disarm alarm with my cell phone and great touch screen alarm pad.
By Amy Tewalt L.