Nice Tech
I really liked the tech who installed the system. Very polite and nice. He was neat and didn't leave a mess. Would recommend to anyone.
By Allison H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 691 reviews with 5 stars · Clear filters
I really liked the tech who installed the system. Very polite and nice. He was neat and didn't leave a mess. Would recommend to anyone.
By Allison H.
Prompt service. Technician very knowledgeable and polite. Highly recommend
By Traci Stewart L.
Sean was very helpful and explained everything, very professional and knows the product very well.
By Andrea V.
Robert gave me a call 30 minutes prior to arriving to let me know when he would be here. Once he arrived he was very professional and knowledgeable regarding all of our security options. He helped us make some choices of window security placements and walked me through how to access everything on my phone and configure the control panel. I would highly reccomend Smith Monitoring to everyone as their pricing and professionalism were both top notch.
By John M.
My house was recently broke into. Saturday evening, I left my house to eat with my family. I was away for only a few hours when my home was burglarized. The intruders ripped my alarm from the wall after setting it off. I called Central Group Security the following Monday morning and they had a technician out that afternoon to install a new, full security system. The technician knew everything about alarm systems and recommended the best possible services and equipment for my home. He took a full hour explaining the remote and control features and answered very important questions that I had, including county policies. The equipment was installed carefully in efficient and remote areas of the house. I was very satisfied with the installation and expect the same from customer support.
By Dragonl00m
Excellent. Everything as promised.
By Chelsea Love C.
Great company, Sam technician is very good!
By Denis D.
the tech rick that came out and instaled my alarm system, with smith monitoring, he was very nice, explained everything down to a tee, made sure i understood everything he was saying, and very helpful. I would recomend anybody to get smith monitoring, and ask for the tech rick.
By Stephanie A.