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Keys and remote to car and house was stolen, This company came the very next day and us up you must try
By Albert T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 69 reviews with 4 stars · Clear filters
Keys and remote to car and house was stolen, This company came the very next day and us up you must try
By Albert T.
Our technician gained our trust and answered all of our questions. Even though we decided to upgrade we didn't feel pressured to do so. We believe our relationship with this company will be long standing and trust worthy.
By Christina-Ante W.
I liked the prompt timing of our fist visit. That's is the beginning of a trusting company. Sean worked with me in selecting the correct system. Installation was quickly accomplished. So far I feel that we made the right choice.
By Gary K.
Tech was very professional.
By Renee Jackson J.
The tech explained everything in detail and took time with us to go over all the system. It was a very good experience overall.
By Wayne S.
I was disappointed that we couldn't use our existing keypad, but the installer. Dave K. was very professional and efficient.
By Bobby L.
Our technician arrived at the scheduled time. We also received reminders of the appointment time prior to the scheduled date. Install took approx 2 hours and was non-invasive. Professional, courteous.
By Barry N.
Smith certainly provided reasonable prices and good service on time and on schedule. The need for a second return visit for fire prevention equipment is the only reason I am not giving them a five star rating. It would be nice if all of their technicians were able to install fire equipment at the same time.
By Jeff N.